Clinical Specialist - SL

Visionworks • Tampa, FL

3d

About The Position

A Visionworks Clinical Specialist (CS), also known as an Optometric Assistant, supports the exam practice and helps provide a smooth experience for every patient. The role involves knowledge of eye health, preliminary testing, optics, company products and services, and managed vision care. The Clinical Specialist guides patients through the initial steps of their Visionworks experience and helps ensure their eye exam needs are met.

Requirements

• High school diploma, GED, or equivalent related job experience.

Nice To Haves

• Related customer or patient experience is preferred, but not required.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patients to the optometrist and provide the optometrist with important patient information.
• Transition patients from the doctor to the sales floor and share necessary information with associates so they can educate patients and recommend products and services that meet their eye care needs.
• Support day-to-day exam lane operations and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to address additional patient needs.

Benefits

• Vision coverage
• Paid parental leave
• Bereavement leave
• 401(k) savings plan
• Paid time off
• Milestone anniversary awards
• Medical and dental coverage for full-time employees
• Exclusive employee discounts

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED