Clinical Specialist III, CPT - Little Rock, AR

Abbott • Little Rock, AR

9d • Remote

About The Position

Abbott is recruiting a Clinical Specialist III for its Neuromodulation business, supporting the CPT therapy in the Little Rock, Arkansas territory. As a member of the sales territory team, the specialist applies comprehensive knowledge of supported therapies and works under general direction with clinical and sales colleagues in a geographically diverse, highly matrixed environment. The role helps physicians, staff, and customers build competency and confidence with Abbott therapies, identifies sales opportunities, and develops solutions to complex problems while exercising independence and sound judgment to improve territory efficiency.

The specialist provides clinical, technical, programming, educational, and sales support for accounts and medical professionals. The position is remote and requires regular travel within the assigned area; the listed travel expectation is 25%. The schedule may be unpredictable and change on short notice. The role includes prolonged standing and walking, as well as driving a personal or company vehicle.

Requirements

• Bachelor’s degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.
• At least 5 years of experience working with patients in a clinical setting.
• At least 3 years of experience in the medical devices industry, including some inventory management experience.
• Exceptional clinical competence.
• Ability and willingness to travel regularly within the assigned area; travel varies by area.
• Ability and willingness to work an unpredictable schedule that may change on short notice.
• Excellent verbal, written, and presentation skills, including the ability to communicate effectively at multiple levels and with large groups inside and outside the organization.

Responsibilities

• Lead revenue-generating projects that support account ownership.
• Develop and maintain in-depth knowledge of assigned accounts and customers, including competitor activity.
• Provide high-quality service and demonstrate clinical competency to accounts.
• Deliver educational projects as directed and train new Clinical Specialists.
• Provide technical, clinical, and programming assistance primarily in support of Territory Managers.
• Assist Territory Managers with after-hours call support and activities.
• Integrate into accounts, build trust, and establish strong customer rapport.
• Demonstrate proficiency in complex programming and case support.
• Work seamlessly with Territory Managers to increase their selling time.
• Build high-trust relationships with colleagues, including regional teams and area leadership.
• As directed by management, contact, visit, and interest clients and potential clients in company products while addressing questions and concerns.
• Provide medical professionals with sales support, product information, product-use training, staff education, in-services, and technical troubleshooting.
• Conduct evaluations and develop sales strategies for capital equipment opportunities within accounts.
• Collect and study information about new and existing products and monitor competitor sales, prices, and products.
• Provide feedback to providers inside and outside the operating room on directions for use for implantable devices.
• Use clinical expertise to identify customer training and in-service needs to increase product-line usage, comfort, and understanding.
• Attend trade shows showcasing new products and technologies and meet with sales representatives and clients to discuss product developments.
• Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintain positive and cooperative communication and collaboration with employees, customers, contractors, and vendors.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior