Clinical Specialist III, CPT - Little Rock, AR

Abbott • Little Rock, AR

11d • $78,000 - $156,000 • Remote

About The Position

Abbott is recruiting a Clinical Specialist III, CPT, for its Neuromodulation business. As a member of a sales territory team, this role applies comprehensive knowledge of supported therapies and works with clinical and sales teammates in a highly matrixed, geographically diverse environment. The specialist helps identify and pursue sales opportunities by developing physicians’ and customers’ competency, comfort, and expertise with Abbott therapies. The role works under general direction, handles complex problems with a high degree of independence, and uses sound judgment to plan and execute work while improving territory efficiency.

The specialist supports accounts through clinical service, education, training, technical and programming assistance, and collaboration with Territory Managers. The position is remote and based in the United States, with the posting identifying Little Rock, Arkansas, as the role’s location. Travel within the assigned area is required, and schedules may change on short notice. The stated travel expectation is 25% of the time.

Requirements

• Bachelor’s degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.
• At least 5 years of experience working with patients in a clinical setting.
• At least 3 years of experience in the medical device industry, including some inventory management experience.
• Exceptional clinical competence.
• Ability and willingness to travel regularly within the assigned area; travel percentage varies by area.
• Ability and willingness to work an unpredictable schedule that may change on short notice.
• Excellent verbal, written, and presentation skills, including the ability to communicate effectively at multiple levels and with large groups inside and outside the organization.

Responsibilities

• Lead revenue-generating projects that support account ownership.
• Develop and maintain in-depth knowledge of assigned accounts and customers, including competitor activity.
• Provide high-quality service and demonstrate clinical competency to accounts.
• Deliver educational projects as directed and train new Clinical Specialists.
• Provide technical, clinical, and programming assistance, primarily in support of Territory Managers.
• Assist Territory Managers with after-hours call support and activities.
• Integrate into accounts, build trust, and establish strong customer rapport.
• Demonstrate proficiency in complex programming and case support.
• Work seamlessly with Territory Managers to increase their selling time.
• Build high-trust relationships with colleagues, regional teams, and area leadership.
• As directed by management, contact, visit, and engage clients and potential clients regarding company products, addressing questions and concerns.
• Provide medical professionals with sales support, product information, and training, including staff education, in-services, and technical troubleshooting.
• Conduct evaluations and develop sales strategies for capital equipment opportunities within accounts.
• Collect and review information about new and existing products and monitor competitor sales, prices, and products.
• Provide feedback to providers inside and outside the operating room on directions for use specific to implantable devices.
• Use clinical expertise to identify customer training and in-service needs to increase customers’ usage, comfort, and understanding of the complete product line.
• Attend trade shows where new products and technologies are showcased and meet with sales representatives and clients to discuss product developments.
• Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintain positive and cooperative communication and collaboration with employees, customers, contractors, and vendors at all levels.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to earning a bachelor’s degree.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior