Clinical Specialist III, CPT - Virginia Beach, VA

Abbott • Virginia Beach, VA

4d • Remote

About The Position

Abbott is seeking a Clinical Specialist III, CPT, to support its Neuromodulation business in the Virginia Beach, Virginia area. As a member of a sales territory team, the specialist applies comprehensive knowledge of the supported therapies and works with clinical and sales colleagues in a geographically diverse, highly matrixed environment. The role identifies and advances sales opportunities by building physicians’, support staff’s, and customers’ competency and confidence with Abbott therapies. It involves solving complex problems, working independently under general direction, exercising sound judgment, and improving territory efficiency.

The Clinical Specialist III supports territory account ownership and revenue-generating projects, provides clinical and technical assistance, trains customers and new Clinical Specialists, and partners with Territory Managers. The position is remote and requires regular travel within the assigned area, including an unpredictable schedule that may change on short notice. The role involves prolonged standing and walking and driving a personal or company vehicle.

Requirements

• Bachelor’s degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.
• At least 5 years of experience working with patients in a clinical setting.
• At least 3 years of experience in the medical device industry, including some inventory management experience.
• Exceptional clinical competence.
• Ability and willingness to travel regularly within the assigned area.
• Ability and willingness to work an unpredictable schedule that may change on short notice.
• Excellent verbal, written, and presentation skills, including the ability to communicate effectively at multiple levels and with large groups inside and outside the organization.

Responsibilities

• Lead revenue-generating projects in support of account ownership.
• Develop and maintain in-depth knowledge of assigned accounts and customers, including competitor activity.
• Provide high-quality service and demonstrate clinical competency to accounts.
• Deliver educational projects as directed and train new Clinical Specialists.
• Provide technical, clinical, and programming assistance, primarily in support of Territory Managers.
• Assist Territory Managers with after-hours call support and activities.
• Integrate into accounts, build trust, and establish strong customer rapport.
• Demonstrate proficiency in complex programming and case support.
• Work seamlessly with Territory Managers to increase their selling time.
• Build high-trust relationships with colleagues, regional teams, and area leadership.
• Contact, visit, and engage clients and prospective clients in Abbott products as directed, and address their questions and concerns.
• Provide medical professionals with sales support, product information, training, staff education, in-services, and technical troubleshooting.
• Evaluate and develop sales strategies for capital equipment opportunities within accounts.
• Collect and study information about new and existing products and monitor competitor sales, prices, and products.
• Provide healthcare providers with feedback on directions for use of implantable devices in and outside the operating room.
• Identify customer training and in-service needs using clinical expertise to increase use, comfort, and understanding of the complete product line.
• Attend trade shows to learn about new products and technologies and discuss product developments with sales representatives and clients.
• Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintain positive and cooperative communication and collaboration with employees, customers, contractors, and vendors.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior