Clinical Specialist, Deep Brain Stimulation (DBS) - Iowa City / Des Moines, IA

Medtronic•Iowa City, IA

5d•$76,000 - $114,000•Remote

About The Position

The Clinical Specialist supports Medtronic’s Deep Brain Stimulation (DBS) Therapy group within an assigned territory, providing surgical coverage, follow-up, troubleshooting, customer service, and education. The role may also include basic market development activities, depending on territory needs. It is field-based and remote from a Medtronic site; the employee must reside within the territory and travel by vehicle to accounts across the region. Travel outside the territory, including overnight travel, may also be required. The specialist represents Medtronic DBS during surgeries and implants, supplying necessary equipment and products and providing expertise in device selection, programming, implantation, testing, follow-up, and troubleshooting. The role educates physicians, hospital personnel, office staff, caregivers, and account employees through individual sessions, in-service programs, seminars, and symposia. It also provides sales and operational support, assists with training district employees, communicates with district personnel and customers, contributes to regional or national projects, and follows applicable quality policies and procedures. The position requires working autonomously outside clinical events and being available as a primary resource for scheduled and unscheduled clinical events. It may involve evenings, nights, weekends, and attendance at national and district meetings or training. The employee must use healthcare universal precautions and be able to wear protective lead apparel and meet the listed physical demands.

Requirements

High school diploma or GED and at least 6 years of clinical or medical sales experience; or an associate degree and at least 4 years of such experience; or a bachelor’s degree and at least 2 years of such experience.
Reside within the assigned territory and travel by vehicle to multiple accounts; a valid driver’s license and active vehicle insurance are required, and driving record review is part of the application process.
Use healthcare universal precautions to minimize exposure to infectious disease and radiation.
Be able to serve as the primary resource for scheduled and unscheduled clinical events, including periodic weekend, evening, and night work and possible overnight travel within the district or neighboring districts.
Work efficiently and autonomously with little direction outside clinical events.
Attend national and district meetings and other training as requested.
Wear a 7–9 lb protective lead apron for extended periods in the operating room; lift up to 40 lbs; and sit, stand, and/or walk for 8 or more hours per day.
Bend, stoop, squat, and balance frequently.
Have close vision, distance vision, depth perception, and the ability to adjust focus in relation to travel and operating a personal computer.
For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Preference for qualified local candidates and candidates with Medtronic experience.
Bachelor’s degree in a healthcare-related field.
Registered nurse or healthcare professional experience in a sterile environment.
Clinical experience with implantable neurological products and patient care.
Experience servicing medical personnel on product use.
Experience with a medical device or pharmaceutical company and clinical experience in a specialty area such as neurology, neurosurgery, orthopedics, operating room, pain management, or home healthcare.
Understanding of basic reimbursement and the healthcare environment.
Excellent organizational skills and ability to work under pressure.

Responsibilities

Represent Medtronic DBS during surgeries and implants, providing required equipment and products and demonstrating expertise in device selection, programming, implantation, system testing, follow-up, and troubleshooting.
Maintain current knowledge of assigned products and services, as well as competitive products.
Identify needs at new and existing accounts and educate a broader group of caregivers and account employees.
Educate and train physicians, hospital personnel, and office staff on technical matters relating to products and therapies through individual sessions, in-service programs, seminars, and symposia.
Assist the district manager and in-house training department with training new district employees, including therapy consultants, clinical specialists, and field clinical engineers.
Provide sales support during or after cases, including completing documentation such as implant registration, temporary ID cards, and packing lists, and executing invoices in various situations.
Place orders with customer service for pending purchase orders and product replacement.
Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
Contribute to milestones for regional and/or national projects.
Understand applicable quality policies and system items and follow work and quality procedures to ensure compliance and high-quality work.
Perform other related activities as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program (Simple Steps).
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earnings minimums.
Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earnings minimums.