Clinical Specialist CRM - Corpus Christi / McAllen

Medtronic•McAllen, TX

3d•$72,000 - $90,000•Onsite

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports the Corpus Christi/McAllen territory. Candidates must reside within the assigned area and travel regularly to customer accounts, including frequent independent driving. Clinical Specialists must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The CRM portfolio includes pacing, defibrillation, and remote-monitoring therapies intended to restore, support, and protect heartbeats. The Clinical Specialist supports CRM devices and therapies in clinical settings, works with customers and field colleagues, and maintains expertise in products, therapies, and patient-management offerings. The role involves frequent travel, physical activity, and work in clinical environments, including exposure to eye-protection requirements, infectious disease, and radiation, and wearing lead for extended periods. The stated U.S. salary range is $72,000–$90,000, with eligibility for a Sales Incentive Plan. Benefits and additional compensation are available to regular employees subject to the eligibility details in the posting.

Requirements

High school diploma and at least 6 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; OR an associate degree and at least 4 years of such experience; OR a bachelor's degree and at least 2 years of such experience.
Reside within the assigned Corpus Christi/McAllen territory.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
Ability to meet the physical demands described for the role, with reasonable accommodations as applicable.
For a baccalaureate degree earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
For roles below Principal level, possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as Salesforce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate and participate in numerous tasks or projects in a fast-paced environment, remain organized, and meet deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge from CRM field training.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Stay current on new CRM products, therapies, solutions, and patient-management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving (approximately 80% of the time).
Perform physical tasks including lifting up to 40 pounds with both hands, sitting, standing, walking for 8 or more hours per day, and regularly bending, stooping, squatting, and maintaining balance.
Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities needed for patient care and field responsibilities.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.

Benefits

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Global well-being program (Simple Steps)
Incentive plans
401(k) plan with employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Sales Incentive Plan