Clinical Specialist, Cardiac Rhythm Management - Columbia, SC

Abbott • Columbia, SC

23h • Remote

About The Position

Abbott is hiring a field-based Clinical Specialist in its Cardiac Rhythm Management division, based in Columbia, South Carolina. The division develops technologies to help physicians treat heart arrhythmias and irregular heartbeats. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, technical, and clinical support related to CRM products. The specialist responds to inquiries from physicians, healthcare professionals, patients, and field sales staff, and serves as a clinical interface between the medical community and the business.

The role involves building and sustaining credible customer relationships, maintaining thorough knowledge of CRM products and relevant technical information and trends, and developing or facilitating product training for healthcare professionals. The specialist also provides backup support to CRM Sales Representatives. The position is remote and field-based, with travel expected 25% of the time.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• At least 2 years of related experience or a program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Strong written and verbal communication skills, interpersonal skills, presentation skills, analytical abilities, and organizational abilities.
• Detail-oriented and able to work independently and collaboratively.
• Ability to manage multiple assignments efficiently and meet deadlines.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Serve as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, technical, and clinical support in response to field inquiries about CRM products.
• Maintain thorough knowledge of CRM products, related product and technical information, trends, and industry participants.
• Develop, lead, or facilitate training sessions and other programs on CRM products for healthcare professionals.
• Provide backup support to CRM Sales Representatives.
• Interpret and solve complex clinical problems using engineering skills and abilities.
• Collaborate with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Manage multiple assignments simultaneously and meet deadlines effectively.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.
• Career development opportunities with an international company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level