Clinical Solutions Consultant - Remote
About The Position
Optum Insight is seeking a Clinical Solutions Consultant to serve as the clinical domain expert for Radiology, primarily supporting sales and pre-sales activities. The role provides comprehensive clinical support, including detailed demonstrations of Radiology product lines, and helps sales teams secure clinical stakeholder support. The consultant may also support Product Management, R&D, and Product Marketing, and is expected to have basic knowledge of and demonstrate other imaging and workflow solutions. This position is remote within the United States and may require travel throughout the country.
Requirements
- At least 3 years of experience with a Radiology PACS system in a hospital or vendor setting.
- At least 2 years of clinical experience and education in Radiology or Nuclear Medicine.
- Understanding of imaging clinical workflows.
- Ability to travel up to 50% of the time throughout the United States as needed.
- Valid driver's license and access to reliable transportation.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates must pass a drug test before beginning employment.
Nice To Haves
- Experience and knowledge of clinical IT and interfaces.
- Ability to document current and future customer imaging workflows.
- Ability to communicate and present information effectively to varied audiences.
- Problem-solving and conflict-resolution skills.
- Experience with analytics and troubleshooting.
- In-depth knowledge of healthcare trends and industry standards.
Responsibilities
- Present and demonstrate products to customers and prospects after discovery, explaining value and benefits to physicians, administrators, clinical staff, and C-level executives.
- Staff and participate in product areas at trade shows and product fairs.
- Develop sales strategies with the Sales Team.
- Deliver initial and ongoing sales training on product features, architecture, presentation skills, workflows, and demonstrations so sales staff can demonstrate solutions independently.
- Provide consulting services to prospective customers at the request of sales executives, including organizing, interviewing, and preparing and presenting clinical, financial, and technical assessments and recommendations.
- Serve as a Radiology subject matter expert on clinical, architectural, workflow, and operational questions during the sales process, maintaining knowledge of healthcare and technology changes.
- Build and maintain an image and report library for the demonstration database, including clinical functional review of new features and releases.
- Collect, prioritize, and deliver customer enhancement requests and issue lists to Product Management based on information gathered during pre-sales and sales activities.
- Document customer clinical imaging workflows and dataflows onsite through observation, discovery, and questions.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase program, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
