Clinical Solutions Consultant

MosaiJacksonville, FL
Onsite

About The Position

Mosai™ is the intelligent care coordination platform that brings together the fragmented pieces of healthcare into a clear, connected picture. Like a mosaic, our platform unites data, people, and processes so providers can make better decisions, coordinate care in real time, and deliver improved outcomes. With Mosai, home-based care organizations can thrive in value-based care while giving every patient the right care, in the right place, at the right time. Learn more at https://www.mosai.com/

Requirements

  • Registered Nurse (RN) or Physical Therapist (PT) / Occupational Therapist (OT) with active licensure.
  • 5+ years of experience in home health and/or hospice operations.
  • Strong command of clinical, operational, and financial drivers in post-acute care, including HHVBP, PDGM, SIA, and LUPA.
  • Exceptional communication and storytelling skills, with the ability to engage both clinical and financial/executive audiences.
  • Ability to adapt in real time and lead high-stakes customer conversations without relying on a script.
  • Highly collaborative, with a strong bias toward action and outcomes.

Nice To Haves

  • Experience in healthcare technology, solution selling, or another customer-facing commercial role.
  • Experience supporting enterprise or multi-stakeholder sales cycles.
  • Comfort working in a regulated industry and in a private equity-backed or high-growth environment.
  • Experience building ROI models or business cases for clinical buyers.
  • Familiarity with Salesforce and demo or conversation-intelligence tools.
  • Published, presented, or otherwise visible in the home-based care community.

Responsibilities

  • Partner with Sales across the full cycle of discovery, demonstration, ROI/business case, and close in order to shape deal strategy and messaging, with particular focus on complex and enterprise opportunities.
  • Lead clinical discovery with clinical leaders and executives to uncover decision drivers related to quality, staffing, reimbursement, workflows, and outcomes; challenge current-state thinking and create urgency.
  • Deliver tailored, high-impact product demonstrations aligned to each customer’s clinical, operational, and financial priorities, adapting the narrative and demo flow in real time based on audience signals and objections.
  • Translate Mosai product capabilities into defensible, outcome-driven value, including hospitalization reduction, LUPA management, SIA optimization, workflow efficiency, and other measurable quality, operational, and financial outcomes.
  • Build consensus across clinical and executive stakeholders and work with Account Executives to address clinical objections, advance opportunities, shorten sales cycles, and strengthen customer confidence.
  • Use data, benchmarks, and real-world examples to elevate conversations from product features to outcomes and strategic value; contribute reusable clinical use cases, ROI narratives, and sales enablement materials.
  • Partner with Sales, Customer Success, Marketing, and Clinical Services on strategic accounts and maintain deep expertise across Mosai’s product suite and Clinical Services Center of Excellence standards.
  • Translate field insights into actionable feedback for Product and Data Science to inform positioning and roadmap priorities, and support webinars, case studies, events, and other customer-facing thought leadership.
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