Clinical Social Worker 1

UCSF•San Francisco, CA

5d•Onsite

About The Position

The Clinical Social Worker I/II works under the supervision of the Clinical Supervisor of The Margot, providing outpatient clinical and case management services to formerly homeless residents with severe mental illness, chronic physical health conditions, and/or substance use issues. The role supports residents of a permanent supportive housing site in maintaining housing, reducing risks, pursuing treatment goals, and connecting with ongoing mental health, substance use, medical, and other community services. The position carries a caseload and provides individualized services, including clinical case management, psychotherapy, crisis intervention and 5150 assessments, substance use treatment, psychoeducation, group treatment, and community activities. The Clinical Social Worker collaborates with The Margot team, DISH property management, Compass, support-service partners, hospitals, clinics, families, and community agencies. Duties include intake and assessment, service planning, referrals and linkage, care coordination, consultation, advocacy, and response to psychiatric, medical, and housing crises. Assessments are completed upon move-in and every six months, and treatment plans are individualized to residents’ needs. The role also tracks client contacts and other clinical activities in One System, maintains records in accordance with City and County and Medi-Cal requirements, attends meetings and training, and contributes to quality improvement and program recommendations. The position is part of UCSF’s Division of Citywide Case Management Programs, which provides comprehensive outpatient treatment to San Franciscans with severe mental illness, often alongside substance use or chronic medical conditions. The Citywide Team at The Margot serves 120 residents in permanent supportive housing and works to support housing retention, recovery, community building, and partnerships with on-site and community providers. The incumbent is expected to uphold UCSF’s PRIDE values and contribute to anti-racism, equity, and inclusion.

Requirements

Master’s degree in social work, psychology, counseling, or a related field from an accredited university.
Registration with the California Board of Behavioral Sciences (BBS), or be in the process of registration; applicable credentials listed include Associate Clinical Social Worker (ASW), Intern Marriage Family Therapist (IMFT), or Associate Professional Clinical Counselor (APCC), or an equivalent combination of education and experience.
For the CSW II level, possession of the requirements necessary to apply for licensure as determined by the California Board of Behavioral Science.
At least one year of experience in community-based case management, with ability to conduct outreach and crisis intervention with residents in their units.
Knowledge of psychiatric service operations and ability to apply concepts in an acute care setting.
Strong interpersonal skills and experience working with populations diverse in gender, sexual orientation, and ethnicity.
Ability to work cooperatively and communicate effectively with others.
Ability to work in a high-stress, high-volume environment, under pressure, and with deadlines.
Ability to follow oral and written instructions accurately, attention to detail, and ability to prioritize and complete written summaries and reports within required time frames.
Knowledge of medical and/or psychiatric terminology.
Ability to work with clients and program staff from diverse cultural and social-class backgrounds.
Ability to help ensure patient care service standards are consistently met and to assist staff with challenging patient interactions sensitively and skillfully.
Ability to conduct outreach to client units and in the community, including inpatient hospitals and other community locations.
Knowledge and abilities essential to successfully perform the duties of the position.

Nice To Haves

Two years of experience working with severely mentally ill adults, homeless people, and dual-diagnosis populations.
Two years of experience working with individuals actively involved in the San Francisco Homelessness Response System.
Demonstrated ability to work within a multidisciplinary team to support clients.
Spanish fluency sufficient to provide therapy and clinical services in Spanish.
Experience with the SF ONE System.
Commitment to social justice and anti-racism.
Prior related experience in San Francisco’s homelessness response system.
Demonstrated understanding of Harm Reduction, the Recovery Model, and the Housing First Model.

Responsibilities

Provide ongoing mental health services, including individual, group, and family psychotherapy, clinical case management, crisis intervention, and intensive outreach and engagement.
Support residents in stabilizing and retaining housing and link them to ongoing mental health, substance use, medical, and other services.
Conduct intake and assessments, including assessment of presenting problems, psychosocial history, community functioning, service needs, mental status, and diagnosis when appropriate.
Develop individualized treatment plans and complete assessments upon move-in and every six months.
Respond to psychiatric, medical, and housing crises, including providing 5150 and crisis intervention services as needed.
Screen referrals for program eligibility and facilitate linkage to ongoing care.
Coordinate treatment strategies and services with DISH property management, The Margot team, Compass, families, hospitals, clinics, and community agencies.
Provide treatment advocacy, care coordination, consultation, and referrals for clients.
Act as a liaison to inpatient units to facilitate referrals and service treatment.
Track client contacts, assessments, referrals, and eviction-related information in One System and document clinical case management activities.
Maintain client records and charts in accordance with City and County and Medi-Cal requirements; complete service logs and other documentation promptly.
Attend staff and other assigned meetings and participate in training sessions.
Assist with quality improvement requests, identify program problems, and make recommendations to supervisory and administrative staff.
Perform other duties as assigned.