Clinical Social Worker 1

University of California, San Francisco•San Francisco, CA

4d•Onsite

About The Position

Under the supervision of the Clinical Supervisor of The Margot, the Clinical Social Worker I/II provides clinical and case management services to formerly homeless residents with mental illness, chronic physical health issues, and/or substance use issues. The role carries a caseload at The Margot, a permanent supportive housing site, and focuses on preventing homelessness, maintaining housing, supporting recovery, reducing risks, and helping residents maximize their independence. Services include individual, group, and family psychotherapy; clinical case management; crisis intervention and 5150 assessments; substance use treatment; psychoeducation; outreach and engagement; intake and assessment; service planning; consultation; advocacy; care coordination; referrals; and linkage to outpatient and other ongoing services. The Clinical Social Worker develops individualized treatment plans, completes move-in and recurring assessments, responds to psychiatric, medical, and housing crises, and coordinates with The Margot team, DISH property management, Compass, hospitals, medical providers, families, and community agencies. The role also documents client contacts and services in One System and maintains records in accordance with applicable City and County and Medi-Cal requirements. The incumbent is expected to work collaboratively and uphold UCSF PRIDE values, with a professional orientation committed to anti-racism, equity, and inclusion. The Division of Citywide Case Management Programs provides comprehensive outpatient treatment to San Franciscans living with severe mental illness, often complicated by substance use and/or chronic medical conditions. Its mission is to support recovery, reduce reliance on acute services, and facilitate transitions from institutions to the community. The Citywide Team at The Margot serves 120 formerly homeless clients in permanent supportive housing at 1321 Mission St.

Requirements

Master’s degree in social work, psychology, counseling, or a related field from an accredited university.
For the CSW II level, meet the requirements necessary to apply for licensure as determined by the California Board of Behavioral Science.
Be registered with the California Board of Behavioral Sciences or be in the process of registration; the posting specifies registration as an ASW, IMFT, APCC, or equivalent.
Knowledge and abilities essential to performing the position’s duties.
Knowledge of psychiatric service operations and ability to apply concepts in an acute care setting.
Strong interpersonal skills and experience working with people diverse in gender, sexual orientation, and ethnicity.
Ability to work cooperatively and communicate effectively with others.
Ability to work in a high-stress, high-volume area, under pressure, and to deadlines.
Ability to follow oral and written instructions accurately and be detail-oriented.
Ability to prepare written summaries efficiently, set priorities, and complete reports within required time frames.
Knowledge of medical and/or psychiatric terminology.
Ability to work with clients and program staff from diverse cultural and social-class backgrounds.
Ability to ensure patient care service standards are consistently met and to assist staff with challenging patient interactions sensitively and skillfully.
Ability to conduct outreach to client units, inpatient hospitals, and other community locations.
One year of experience in community-based case management and ability to conduct outreach and crisis intervention with residents in their units.

Nice To Haves

Two years of experience working with adults with severe mental illness, people experiencing homelessness, and dual-diagnosis populations.
Two years of experience working with individuals actively involved in the San Francisco Homelessness Response System.
Demonstrated ability to work within a multidisciplinary team to support clients.
Spanish fluency adequate to provide therapy and clinical services in Spanish.
Experience with the SF ONE System.
Commitment to social justice and anti-racism.
Prior related experience in San Francisco’s homelessness response system.
Demonstrated understanding of Harm Reduction, the Recovery Model, and the Housing First Model.

Responsibilities

Provide ongoing mental health services, including individual, group, and family psychotherapy, clinical case management, crisis intervention, and intensive outreach and engagement to a caseload of residents.
Help clients stabilize, maintain housing, and connect with longer-term mental health, substance use, medical, and other services and programs.
Coordinate with DISH property management staff and The Margot team to develop treatment strategies.
Advocate for and coordinate treatment with other agencies, families, clients, and support-service partners, including Compass and community agencies.
Conduct assessments, facilitate linkage to ongoing care, and provide 5150 and crisis intervention services as needed.
Screen referrals against program criteria and conduct intakes, including assessment of presenting problems, psychosocial history, community functioning, service needs, mental status, and diagnosis.
Respond to unscheduled walk-in clients using crisis intervention techniques and provide 5150 services as needed.
Act as a liaison to inpatient units to facilitate referrals and treatment services.
Develop individualized treatment plans and complete assessments upon move-in and every six months.
Respond to psychiatric, medical, and housing crises for residents at The Margot.
Track client contacts, assessments, referrals, and eviction information in One System; document clinical case management activities and maintain client records according to City and County and Medi-Cal requirements.
Record data in client charts, complete daily service logs and other service documentation on time, and assist with quality improvement requests.
Attend staff and other assigned meetings and participate in training sessions, including in-service, annual DPH, and UCSF trainings.
Identify program problems and make recommendations to supervisory and administrative staff.
Perform other duties as assigned.