Clinical Shift Coordinator (Charge) RN-Maternal Fetal Medicine Full Time Days

Northwestern Memorial Healthcare • Geneva, IL

7d

About The Position

The Clinical Shift Coordinator is a clinically competent registered professional nurse who prescribes, delegates, and coordinates nursing care through assessment, planning, intervention, implementation, and evaluation. The role interacts with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice. As a shift leader, the coordinator oversees daily unit operations, staff, and care delivery using a staff-focused leadership model. The position reflects Northwestern Medicine’s mission, vision, and values and complies with its ethics, compliance, policy, regulatory, and accreditation requirements.

The schedule is Monday through Friday, 7:45 a.m. to 4:45 p.m.; weekends and holidays are not required. The coordinator supports safe, effective, evidence-based care; staffing and scheduling; regulatory readiness; staff development and performance; patient satisfaction; quality improvement; and efficient use of unit resources. The role also collaborates with managers, educators, physicians, other units, and clinical placement staff, and performs other duties as assigned.

Requirements

• Bachelor of Science in Nursing (BSN).
• At least 3 years of RN experience.
• Current Registered Nurse license in the State of Illinois.
• American Heart Association Basic Life Support (BLS) certification.
• Telemetry competency.
• Basic computer knowledge.
• Ability to communicate effectively in English, verbally and in writing.
• Excellent customer service skills.
• Consistently work within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess when an interpreter is required and use interpreter services effectively.
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, or NE-BC is required within 2 years.

Nice To Haves

• Master of Science in Nursing (MSN).
• 2 or more years of experience in MFM.

Responsibilities

• Provide a professional, approachable, patient-focused experience; give accurate information and timely updates, address questions or connect people with appropriate resources, assist with wayfinding, and use service recovery skills.
• Demonstrate teamwork, communicate effectively, respect diverse opinions and styles, recognize others’ contributions, and use organizational and unit resources efficiently.
• Manage work efficiently, complete assignments on time, contribute to continuous improvement, and participate in efforts to reduce costs and improve services.
• Demonstrate staff-nurse proficiency and serve as a role model and resource to staff.
• Monitor unstable, complex, or high-risk patient conditions throughout the shift and ensure care assignments match staff competency and patient acuity.
• Coordinate and monitor patient care to ensure safety; collect, analyze, and organize unit patient-care data.
• Oversee staff compliance with regulatory standards and adaptation of services to patients’ age, culture, gender, race, nationality, religion, and other needs.
• Oversee documentation of critical patient-care elements and national patient safety goals, including restraints, verbal orders, and abbreviations; ensure initial admission orders are received by the end of the shift.
• Ensure staffing requirements and the unit staffing matrix are met each shift; consult the manager about anticipated variances.
• Oversee completion of daily charges, support cost-effectiveness initiatives, and oversee staff scheduling according to unit and PCS guidelines.
• Document staffing information and justifications in Optilink; check timekeeping for shifts worked and oversee compliance with time-and-attendance policies.
• Oversee documentation of shift occurrences and report them to Nursing leadership and risk management as appropriate.
• Ensure compliance with patient life-safety standards, including fire safety, handwashing, and crash cart checks, and oversee accurate accounting of unit equipment.
• Communicate effectively with staff, physicians, patients, and families; keep appropriate parties informed and follow chain-of-command accountability.
• Conduct routine, consistent leader rounding on assigned staff; provide input to and assist with staff meetings; and conduct shift huddles.
• Collaborate with the educator and manager on new-staff orientation, identify preceptors, and assign schedules to new staff.
• Participate in unit and PCS teams, work groups, committees, or shared governance councils; keep shift staff informed of initiatives and incorporate team outcomes into practice.
• Promote teamwork so RNs and PC staff complete work on time and take uninterrupted meal breaks; coordinate patient placement with the Clinical Placement Nurse in a timely, flexible manner.
• Welcome and integrate students and resource-team members into the unit; build functional working relationships across units and with physicians; promote collective accountability.
• Perform weekend leadership rounding on all patients and assist the Clinical Manager during the week as needed.
• Contribute to annual employee performance evaluations and attend when evaluations are delivered; conduct formal rounding with assigned staff at the manager-defined frequency and follow up with new employees as identified by the manager.
• Contribute to minor disciplinary action and, with Clinical Manager approval, may address it independently with a staff member; provide the manager feedback on staff development plans.
• Coach staff effectively, participate in interviews for candidates seeking positions on the shift, and use retention strategies to recognize and reward staff.
• Serve as a Qualified Observer for annual staff competencies on the shift.
• Participate in unit and PCS quality-improvement initiatives, demonstrate knowledge of the PI process, and support staff in incorporating evidence-based practice and research findings at the bedside.
• Oversee the environment of care and regulatory readiness; reinforce evidence-based and unit-specific patient-satisfaction practices, including hourly rounding, bedside shift report, discharge calls, and AIDET.
• Monitor employee-level chart-audit findings for improvement and provide follow-up.
• Perform other duties and responsibilities as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level