Clinical Services Urgent Care Supervisor

HUDSON PHYSICIANS SC•Hudson, WI

2d•Onsite

About The Position

The primary purpose of the Urgent Care Supervisor is to provide clinical oversight to the department, manage daily schedules and resources ensuring efficient and timely patient care.

Requirements

Licensed RN or LPN in Wisconsin and Minnesota
Two or more years of healthcare experience
Ability to work independently with minimal instruction
Excellent verbal and written communication skills
Good judgment skills and ability to prioritize tasks
Knowledge of medical terminology and general nursing skills
Knowledge of PC, Windows, & Microsoft Office
Exhibit leadership and time management skills

Nice To Haves

Flexibility in scheduling required to meet department needs

Responsibilities

Provides daily work direction to designated staff and troubleshoots as appropriate
Create and review monthly staff schedules ensuring coverage at all sites
Create and review provider schedules ensuring adequate coverage at all sites
Ensure policies & procedures are adhered to adequately and collaborate with management regarding implementation of new policies
Conducts employee annual performance reviews
Manages employee timesheets and timecard approval
Participates in interdepartmental meetings as appropriate
Monitor & complete items in team pools/provider inboxes
Monitor & assign daily tasks to team assistants to ensure accuracy and completion
Administer intravenous fluids (IVs), place catheters, and assist with ports
Assist with hospital and ER patient transfers
Assess and monitor acute patient needs
Assists with execution of EMR projects, solutions, and troubleshooting
Complete staff counseling with Clinical Services Management
Performs additional duties as assigned
Remain punctual, reliable, and available for late coverage if applicable
Maintain a positive and respectful attitude while supporting the clinic vision
Maintain required RN or LPN licensure
Maintain current BLS and ACLS certification
Work effectively under pressure in a fast-paced environment
Maintain a neat and well-groomed professional appearance
Interact positively with all interdisciplinary team members
Maintain confidentiality of all information acquired through clinic employment
Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities
Follow clinic emergency/safety protocols and attend mandatory meetings
Abide by clinic protocols, ergonomic recommendations, and OSHA standards