Clinical Services Specialist

CN Guidance and Counseling Services•Hicksville, NY

About The Position

The Clinical Services Specialist I provides community-based therapeutic intervention and treatment to individuals experiencing mental health, substance use, or co-occurring disorders. Services use evidence-based, trauma-informed, and person-centered practices. The role includes community visits, assessment and referral, treatment planning, mobile clinical substance use services, crisis intervention and stabilization, clinical documentation, discharge planning, and coordination with clients and the agency's clinical team. The specialist also represents the agency in community settings, participates in training and quality improvement, and follows established safety procedures.

Requirements

Master’s-level education in social work or a related field, such as an MSW or MHC.
Apply for and maintain the highest-level professional licensure upon eligibility.
One to three years of experience with mental health and substance use disorders.

Nice To Haves

Experience providing care in a community setting.

Responsibilities

Conduct community-based clinical visits to assess safety and explore clients’ readiness and motivation for treatment.
Complete comprehensive assessments to determine appropriate levels of care, establish diagnoses, and generate referrals.
Partner with clients to create and update treatment plans that reflect individual choices and preferences.
Use evidence-based practices, standardized screening tools, and clinical judgment to assess risk to self, others, or property and provide mobile clinical substance use services in homes and community settings.
Maintain timely clinical records, including treatment plans and reviews, progress notes, care coordination activities, and documentation of therapeutic interventions for agency, funding, licensing, and billing authorities.
Assess treatment progress and help clients understand resources for discharge planning and termination.
Provide crisis intervention and stabilization when needed to prevent or manage decompensation and support safe community living.
Help clients understand fee and insurance responsibilities and address psychological and financial barriers to payment.
Use supervision to develop practice skills, improve client services, and maintain accountability to the agency.
Participate in data collection and reporting as needed.
Serve as a liaison between the agency and the community, professionally representing the agency and promoting its programs at community events, trainings, and forums.
Participate in clinical team meetings and support other team members, including peer specialists.
Complete trainings required or requested by the agency or governing entities.
Perform other support and follow-up functions appropriate to the role and scope of a Social Worker and agency standards.
Share relevant data with clients to support partnered decision-making and keep them informed of progress.
Complete quality improvement training during onboarding and participate in refresher training as needed.
Help cultivate an inclusive culture that respects employees’ strengths, views, and experiences.
Follow safety protocols and procedures and established safety guidelines to maintain a safe work environment.
Perform other duties as assigned.

Benefits

Medical insurance, including a $0-deductible Platinum Plus plan with 90% employer-provided benefit.
Dental insurance.
Vision insurance.
Flexible Spending Account.
403(b) retirement plan.
Long-term and short-term disability coverage.
Legal plan.
Dependent Care Expense Account.
Life and supplemental life insurance.
Pet insurance.
Health Reimbursement Arrangement (HRA).
Training programs, including a mentorship program.
Potential eligibility for Federal/Public Student Loan Forgiveness.
Career growth and promotional opportunities.
Employee perks and discounts, including Broadway shows.
Five personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays annually.