Clinical Services Nurse II- Cardiology

Duke•Morrisville, NC

6d•Onsite

About The Position

Duke Health Integrated Practice is seeking a Clinical Services Nurse II for its Cardiology clinic at Duke Cardiology Arringdon in Morrisville, North Carolina. The role includes clinical and administrative duties that vary according to the clinic setting. The nurse assists physicians with patient care and handles related clerical, environmental, and organizational tasks. The nurse coordinates clinic preparation, supports patient care during visits, follows up on tests and results, and manages patient communications and triage. The position also handles prescription refill requests, prior authorizations, forms, referrals, and other clinical functions as delegated and supervised by a physician. The clinic operates Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Graduation from an accredited BSN program, subject to the stated exceptions for certain registered nurses hired before April 12, 2021.
Three years of registered nursing experience, or an equivalent combination of relevant education and/or experience.
Current North Carolina RN licensure or compact RN licensure.
BLS certification.

Responsibilities

Coordinate with Heart Center Communications and Staff Assistants to ensure clinics have appropriate patients.
Obtain new patient records and organize and tab them for physician review; ensure returning patients have necessary tests and labs.
Send surgical clearances to the appropriate physician and schedule or reschedule makeup clinics.
Conduct patient pre-visits when time allows and report findings to the provider.
Coordinate with clinic staff to recheck vital signs as needed.
Educate patients about labs, procedures, medications, and diseases.
Prepare orders for tests and procedures, including catheterizations, TEE, cardioversion, and stress echocardiograms, as needed.
Coordinate hospital admissions and queue clinic medication refills for provider review.
Follow up to ensure labs and procedures are completed; discuss abnormal results with providers and communicate explanations to patients.
Annotate normal results and send them to patients through MyChart or by mail if they do not have a MyChart account.
Coordinate labs and studies with outside facilities, arrange specialist appointments, and coordinate with patients.
Review clinic grid sheets to ensure follow-up items were completed.
Manage incoming patient calls, coordinate plans with providers, and return patient calls.
Manage prescription refills as directed by the provider.
Complete prior authorizations and patient- or insurance-requested forms, and coordinate referrals.
Perform other clinical functions as delegated and supervised by the physician.