Clinical Services Clerk I - CHS (Cottonwood)

Yavapai County Government • Cottonwood, AZ

1d • Onsite

About The Position

Under direct supervision, performs clerical duties for clinical services. Duties may include medical reception, determining eligibility, appointment scheduling, specialty referrals, and medical records. The work environment is an office that is adequately lighted, heated or cooled, and ventilated.

Requirements

• High school diploma or equivalent.
• At least one year of general office experience, preferably in a medical office setting.
• Valid Arizona driver’s license.
• Current fingerprint clearance card issued by the Arizona Department of Public Safety.
• Knowledge of electronic practice management systems, medical records management, and medical terminology.
• Knowledge of business English, spelling, grammar, punctuation, composition, clerical office practices and procedures, research techniques, report writing, current Microsoft Office software, filing, and recordkeeping.
• Customer-service skills and effective verbal and written communication, including in-person and telephone communication.
• Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
• Organization and attention to detail.
• Ability to become highly competent with electronic practice management and health record systems.
• Ability to comply with Yavapai County policies and HIPAA guidelines.
• Ability to handle confidential matters discreetly and act with courtesy, tact, and diplomacy.
• Ability to sit or stand for extended periods, read printed materials and a computer screen, communicate effectively in person and by telephone, perform frequent repetitive movements of the arms, fingers, and wrists, and lift up to 30 pounds.

Responsibilities

• Check patients in and out of the health center and collect and reconcile fees.
• Obtain eligibility information, patient information, and insurance verification.
• Answer telephones, schedule appointments, and process messages.
• Process specialty referrals and file documents in the electronic health record.
• Participate in the Quality Improvement Program.
• Respond to community emergencies with a public health consequence according to the YCCHS Emergency Response Plan.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED