Clinical Services Business Analyst

BHS • Kentucky - Work from Home, KY

10d • Remote

About The Position

Baptist Health is seeking a Clinical Services Business Analyst to join the Performance Advisory Office. This is a remote position for candidates residing in Kentucky, Indiana, or another approved remote location, subject to verification.

This is not a developer role. The Analyst serves as a trusted advisor to assigned hospital-based business and service line leaders. The position partners with operational, clinical, financial, and administrative stakeholders to understand business needs, locate and interpret data from EMR and other systems, and translate findings into actionable insights that support strategic decision-making, operational excellence, quality improvement, patient care outcomes, and organizational performance.

The Analyst supports assigned service lines by developing KPIs, monitoring performance, identifying opportunities, and delivering executive-level insights. The role emphasizes building stakeholder relationships, understanding operational challenges, helping leaders interpret trends and evaluate performance, and guiding the application of data and findings to real-world business decisions—not simply building dashboards or fulfilling report requests.

Requirements

• Bachelor's degree required.
• Four or more years of healthcare experience required.
• Strong communication, presentation, facilitation, and data storytelling skills.
• Demonstrated experience working directly with business, operational, clinical, financial, or service line stakeholders to gather requirements, understand business needs, present findings, and recommend actions.
• Ability to serve as a liaison between business stakeholders and technical teams, translating operational needs into effective analytics solutions.
• Experience developing technical requirements for reports, dashboards, and analytics solutions.
• Experience validating data, performing data analysis, and supporting organizational decision-making.

Nice To Haves

• Experience supporting hospital-based service lines, clinical operations, ambulatory operations, procedural areas, access initiatives, quality improvement, financial performance, or strategic planning.
• Project management and change management experience.
• Experience with business intelligence and analytics tools such as Qlik, Tableau, Power BI, Strata, SQL, data warehouses, or similar technologies.
• Strong analytical and statistical skills, including performance measurement, trend analysis, benchmarking, forecasting, and opportunity assessment.
• Experience analyzing service line financial, operational, quality, access, volume, utilization, and patient outcome data.

Responsibilities

• Serve as a trusted advisor to assigned hospital-based business and service line leaders.
• Partner with operational, clinical, financial, and administrative stakeholders to understand business needs and operational challenges.
• Locate and interpret data from EMR and other systems, validate data, and perform data analysis.
• Translate findings into actionable insights that support strategic decision-making, operational excellence, quality improvement, patient care outcomes, and organizational performance.
• Support assigned service lines through KPI development, performance monitoring, opportunity identification, and executive-level insights.
• Help leaders understand trends, evaluate performance, identify improvement opportunities, and make informed decisions.
• Gather requirements, present findings, recommend actions, and serve as a liaison between business stakeholders and technical teams.
• Develop technical requirements for reports, dashboards, and analytics solutions.

What This Job Offers

• Job Type: Full-time