Clin Svc Representative I

University of Florida•Gainesville, FL
•$18 - $19

About The Position

This position receives, triages, processes, accessions, and routes clinical and anatomical pathology specimens for laboratory testing at UF Health Pathology Laboratories. Work includes preparing specimens, coordinating testing with internal and outside laboratories, troubleshooting specimen-related issues, maintaining accurate laboratory records, and assisting with test coordination and result reporting in accordance with laboratory procedures and regulatory requirements. The position primarily works the mid-shift, although hours may vary based on departmental needs. Occasional holiday and weekend coverage may be required. The role involves handling infectious and biohazardous materials in a potentially stressful environment.

Requirements

  • High school diploma or equivalent.
  • Ability to interact professionally with UF physicians, client physicians, and other health professionals.
  • Ability to work in a potentially stressful environment with infectious and biohazardous materials.
  • Ability to quickly learn various aspects of laboratory operations.
  • Knowledge of medical terminology.
  • Typing and data-entry skills.
  • Strong attention to detail.
  • Previous experience working in a laboratory or other clinical setting.

Nice To Haves

  • Professional communication skills for interacting with physicians and other health professionals.
  • Ability to work with infectious and biohazardous materials in a potentially stressful environment.
  • Ability to quickly learn laboratory operations.
  • Knowledge of medical terminology.
  • Typing and data-entry skills.
  • Strong attention to detail.
  • Previous experience in a laboratory or clinical setting.

Responsibilities

  • Receive, unpack, triage, accession, and prepare Clinical Pathology specimens for laboratory analysis and testing.
  • Operate centrifuges; separate serum; prepare blood smears; aliquot specimens; and stage and route samples to designated laboratory departments or locations.
  • Process specimens such as blood, serum, saliva, sputum, viral transport media, and culture swabs.
  • Assign accession numbers, label specimens, enter and verify test orders and billing codes, confirm specimen stability and testing requirements, and prepare excess specimens for storage.
  • Identify, resolve, and document specimen discrepancies, and coordinate specimens requiring testing at outside laboratories.
  • Assist with daily operations of the Triage/Accessioning and Processing section to ensure accurate, organized, and timely specimen handling.
  • Coordinate specialized testing, including athletic, molecular, and QuantiFERON (QFT) testing.
  • Monitor courier deliveries, expected specimen lists, and departmental communications to ensure timely receipt and processing of specimens.
  • Identify, troubleshoot, document, and communicate specimen-related issues, including recurring concerns, to Client Services, supervisors, and team leads.
  • Assist with test coordination, preparation and distribution of result reports, and maintenance of laboratory records and documentation in accordance with regulatory requirements.
  • Receive, document, accession, and prepare Anatomical Pathology specimens for delivery to designated laboratory departments or locations.
  • Verify Anatomical Pathology specimen information and required documentation, resolve discrepancies, and prepare excess specimens for appropriate storage.
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