Clinical Scheduling Coordinator
About The Position
At Infusion for Health, we are dedicated to providing exceptional care to our patients! We believe in delivering high-quality healthcare services with compassion and empathy. As we continue to grow, we are seeking a dynamic and experienced Credentialing Manager to join our team. This is a newly created role designed to help us continue to grow and scale our organization and credentialing efforts. Our company is continuing to grow and we're looking for a Scheduling Coordinator to support our patient care department. This is a full-time, 5 days a week position, onsite at our Brea HQ office Compensation: $22-$26/hr DOE + Benefits
Requirements
- High school diploma / GED (or higher)
- 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
- 6+ months of Call Center experience
- The ability to navigate Microsoft Office programs such as Excel, Word, Outlook, etc.
- Ability to work with computers and enter data quickly and accurately
- Effective and polite communication skills / excellent customer service skills
Nice To Haves
- Bilingual skills (English/Spanish) preferred
Responsibilities
- Handling high volume incoming calls from patients, insurance companies, and healthcare providers and directing them to the correct department
- Assist with scheduling appointments, answering questions about Infusion for Health
- Understands and abides by HIPAA policies and procedures
- Makes outbound calls to no-shows, reschedules, and confirms appointments
- Data entry
- Knowledge of Outlook and TEAMs
- Works closely with internal departments to ensure scheduling guidelines are followed
Benefits
- Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
