Clinical Sales Specialist (USA)

Distalmotion SAIndianapolis, IN
Onsite

About The Position

Distalmotion is a global MedTech company focused on expanding access to robotic surgery with its DEXTER® robotic surgical system. This system is designed for simplified and flexible use, making robotic-assisted minimally invasive surgery accessible to more surgeons and various care sites, including hospital outpatient departments (HOPDs) and ambulatory surgical centres (ASCs). The DEXTER system is designed for easy integration into existing surgical workflows, being portable, quick to set up, and adaptable to different operating room sizes. It is currently available in the United States and Europe. Distalmotion's headquarters are in Lausanne, Switzerland, with a U.S. office located in Cleveland, Ohio. The Clinical Sales Specialist is a key position responsible for ensuring the successful clinical adoption and use of the Dexter® Robotic Surgery System within a designated territory. This role requires a blend of clinical knowledge and commercial skills to assist surgeons, operating room staff, and hospital stakeholders throughout their experience with the system. Working closely with the regional commercial team, the Clinical Sales Specialist will provide essential support for implementation, training, and ongoing clinical assistance for Dexter procedures. Responsibilities include delivering hands-on training, offering intraoperative support, and fostering strong relationships with medical professionals to drive procedure growth, enhance customer satisfaction, and facilitate the expansion of robotic surgery programs. This individual will be the primary point of contact for all Distalmotion activities within their assigned accounts.

Requirements

  • Bachelor’s degree.
  • Experience in medical devices, surgical robotics, or operating room environments.
  • Previous experience in clinical sales support, surgical training, or field clinical roles is highly desirable.
  • Experience supporting minimally invasive surgery or robotic surgery platforms is an advantage.
  • Strong clinical aptitude and ability to support surgical procedures in the operating room.
  • Excellent communication, training, and presentation skills.
  • Ability to build trusted relationships with surgeons and clinical teams.
  • Strong organizational and problem-solving skills.
  • Ability to work independently in a field-based environment while collaborating with cross-functional teams.
  • Willingness to travel extensively.
  • Ability to work in operating room environments, including extended surgical procedures when needed.
  • Valid driver’s license and ability to travel to customer sites.

Responsibilities

  • Provide hands-on clinical support for the Dexter installed base within the assigned territory.
  • Support surgeons and operating room staff in the safe and effective use of Dexter before, during, and after surgical procedures.
  • Provide on-site support during system setup, surgical procedures, and post-procedure activities to ensure optimal system usage and workflow integration.
  • Support the delivery, installation, and commissioning of Dexter systems at customer sites in collaboration with hospital BioMed teams and OR staff.
  • Ensure successful handover of the system following installation, including system readiness and operational alignment with hospital teams.
  • Train and instruct hospital Central Sterile Services / Sterile Processing Departments (SPD) on the proper reprocessing of Dexter reusable instruments.
  • Deliver comprehensive clinical training for surgeons and operating room teams on Dexter usage and surgical workflows.
  • Support surgeons who are new to robotic surgery as well as experienced robotic surgeons adopting Dexter across various specialties.
  • Communicate and demonstrate the clinical and operational benefits of Dexter robotic surgery to surgeons, nurses, and hospital stakeholders.
  • Provide ongoing guidance and support to ensure confidence, proficiency, and long-term adoption of the platform.
  • Drive procedure utilization and growth of Dexter procedures within the assigned territory.
  • Maintain accountability for achieving procedure targets and utilization objectives.
  • Collaborate closely with Sales Directors and Sales Managers to support commercial goals and customer success.
  • Promote new Dexter instruments, system upgrades, and product enhancements to existing customers.
  • Contribute to forecasting and reporting of expected procedure volumes and system usage.
  • Build and maintain strong relationships with surgeons, OR teams, hospital leadership, and clinical stakeholders.
  • Identify and address customer needs before, during, and after system implementation.
  • Ensure a high level of customer satisfaction and clinical success with the Dexter platform.
  • Develop and nurture a network of surgeons and Key Opinion Leaders (KOLs) within the territory to support clinical advocacy and education.
  • Represent Distalmotion at industry conferences, trade fairs, training programs, and educational events.
  • Maintain a strong field presence to support the adoption and expansion of robotic-assisted surgery programs.
  • Support clinical demonstrations and educational activities that highlight the value of Dexter.
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