Clinical Sales Specialist, MCS - Northeast

Teleflex•Boston, MA

7d•$120,000 - $145,000

About The Position

The Clinical Sales Specialist promotes the safe and effective use of Teleflex’s MCS products and drives sales revenue through sales execution, case coverage, installation training for IABC/IABP, and ongoing customer education. The role works with clinical personnel in Interventional Cardiology, Cardiac Operating Rooms, and Critical Care to support product evaluations, adoption, and use across the assigned geographic area. It also collaborates with sales, marketing, R&D, and Clinical Medical Affairs colleagues to meet sales goals, provide market intelligence, and deliver a strong customer experience. Travel is extensive, with the posting specifying 90% required travel and willingness to travel up to 75%+ domestically and/or internationally. The expected pay range at commencement is $120,000–$145,000, inclusive of commissions; actual compensation may vary based on individual factors and performance. Benefits include medical, prescription drug, dental and vision insurance, flexible spending accounts, participation in a 401(k) savings plan, PTO, short- and long-term disability, and parental leave, depending on the position offered.

Requirements

Experience in Adult Cardiac/Cardiovascular Intensive Care is mandatory.
Excellent customer service and presentation skills, with effective verbal and written communication.
Ability to handle difficult conversations and situations.
Ability to work independently and be self-directed.
Ability to function in a fast-paced, high-growth environment and handle multiple projects concurrently.
Strong problem-solving and analytical skills.
Excellent organizational skills.
Proficiency with computer technology, Microsoft Office tools, and CRM software and platforms.
Ability and willingness to travel extensively, including up to 75%+ domestically and/or internationally; the posting also states 90% required travel.
Valid driver’s license, satisfactory driving record, and properly insured motor vehicle.
Ability to carry a detail bag weighing up to 20 lbs. and lift equipment weighing up to 30 lbs.
Ability to stand and/or walk in hospitals or at meetings for 6–10 hours per day, up to five days per week.
Ability to establish and maintain vendor credentials to enter and work in hospitals and other medical facilities as required.
Depending on customer or site requirements, ability to obtain a COVID-19 vaccination if required for vendor credentials.

Nice To Haves

Bachelor’s degree preferred; an associate’s degree and at least 3 years of cardiac experience may be accepted in lieu of a bachelor’s degree.
Strongly preferred: experience with MCS.
Preferred: previous industry sales experience.
Strongly preferred: previous industry clinical experience.

Responsibilities

Promote and sell MCS products.
Communicate clinically differentiated product features, benefits, and technology using approved selling tools.
Conduct product demonstrations and in-services for physicians, nurses, perfusionists, and other medical personnel.
Train customers on proper use of Intra-Aortic Balloon Pump/Catheter products in accordance with the applicable IFU and Operator’s Manual.
Provide case coverage for physicians conducting product evaluations as they become consistent users and customers.
Cover the 24-hour IABP support line.
Develop and implement a proactive sales plan with the Regional Sales Manager and team to achieve sales goals and improve the customer experience.
Work with the Regional Sales Manager, Sales Representatives, and Associate Sales Representatives to evaluate business conditions and sales trends.
Provide field intelligence to Marketing, R&D, and Clinical Medical Affairs on competitive products, market activity, clinical support techniques, customer preferences, and product features.
Maintain comprehensive product knowledge and use sales techniques in clinical settings.
Provide sales support at conferences, Society meetings, and other marketing events.
Work in Interventional Cardiology, Cardiac Operating Rooms, and Critical Care areas to drive product evaluations, adoption, and use throughout the assigned territory.
Help resolve customer questions or complaints and engage Clinical Medical Affairs when appropriate.
Build strong relationships with medical staff.
Complete required reports and administrative tasks, including expense reports, competitive updates, and Salesforce.com entries.
Manage time and asset costs effectively.
Report off-label inquiries to [email protected] according to current protocols.
Comply with Teleflex’s Code of Conduct and company policies, rules, procedures, and standards.