Clinical Consultant, MCS - Southern California

Abbott • San Diego, CA

6d • $68,000 - $136,000 • Remote

About The Position

Abbott’s Heart Failure division advances treatment of heart and vascular disease through medical technologies in electrophysiology and heart failure. The Clinical Consultant provides technical and clinical support to customers and the sales team in an assigned territory, with a focus on mechanical circulatory support (MCS). The role serves as a key point of contact for clinical issues, attends implants, trains and educates customers using approved materials and instructions for use, and coordinates training for centers in the assigned geographical region.

The consultant assesses customer clinical and educational needs, develops and updates educational materials and programs, supports product promotion with the sales team, and provides input on product modifications and strategic planning. The position requires collaboration with territory, clinical, training and education, marketing, technical support, and management teams, as well as regular communication with the Clinical Manager. It also includes territory and process reporting, travel and Heartline call responsibilities, continuing education, and adherence to Advamed guidelines.

This position is remote in California and requires travel approximately 25% of the time. The posted base pay range is $68,000 to $136,000, with potential variation by location.

Requirements

• Undergraduate degree in Nursing or another medical discipline.
• Background in Nursing, circulatory support, or cardiology.
• 3–5 years of heart failure experience or equivalent is preferred.
• Excellent written and verbal communication skills.
• Highly motivated, organized, composed under stress, and strongly motivated to help others.
• Computer literacy.

Nice To Haves

• Graduate degree.
• Nursing experience in ICU or CCU.
• Clinical publications experience.
• Group presentation experience.
• Mechanical circulatory support (MCS) experience.

Responsibilities

• Serve as the key point of contact for clinical issues for customers in the assigned territory.
• Train and educate customers on Abbott products using approved educational materials and instructions for use.
• Fulfill Heartline and Travel Call responsibilities.
• Attend implants to provide clinical support according to approved educational materials.
• Plan and execute strategies to improve clinical outcomes and business objectives within the territory.
• Manage territory clinical and process-related issues in a timely manner, including monthly reports, Concur expense reporting, SFA input, and PEC reporting.
• Communicate and collaborate with territory, clinical, training and education, marketing, technical support, and management teams.
• Communicate regularly with the Clinical Manager.
• Follow Advamed guidelines and continue education to stay current on clinical issues affecting MCS.
• Evaluate customers’ clinical and educational needs and develop and implement educational programs.
• Participate in communicating concepts and ideas that support customer service and education efforts.
• Track industry trends and alert marketing to potential new product directions.
• Provide input into strategic and tactical planning.
• Provide technical and clinical support to customers and the sales team.
• Coordinate and assist with training for centers in the assigned geographical region.
• Maintain customer contact to assess clinical and educational needs.
• Evaluate customer needs and recommend appropriate product modifications.
• Create, maintain, and update educational materials.
• Assist the sales team in promoting Abbott products to prospective clients.
• Evaluate product viability and planned product improvements and modifications.
• Complete clinical reports and other management-requested documentation promptly.
• Protect company equipment and confidential information.
• Provide support at trade shows as requested by management.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level