Clinical Sales & Marketing Rep

RadNet•Walnut Creek, CA

About The Position

RadNet is seeking a Clinical Sales & Marketing Rep to market contract imaging services and grow a territory while supporting a better healthcare experience for patients, providers, payors, and regulators. The role involves building relationships with local referral sources, promoting imaging services and market offerings, and addressing service concerns. It also requires protecting patient information and property, following medication safeguards, and maintaining professional, respectful interactions with patients, families, coworkers, and the public.

Requirements

  • Bachelor’s degree or diploma in Marketing or a related field, or two to three years of related experience or training, or an equivalent combination of education and experience.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Marketing and sales competencies, including communication and interpersonal skills, results orientation, customer orientation, strategic thinking, and personal credibility.
  • Intermediate knowledge of Word, Excel, Outlook, and the Internet.
  • Professional communication and interpersonal skills and respect for patients, guests, and colleagues.
  • Structured approach to work, ability to understand complex problems, and ability to prioritize work in a fast-paced environment.
  • Sound judgment and ability to remain professional in all situations.

Responsibilities

  • Identify, prospect, and market contract imaging services to local IPA’s, HMO’s, medical groups, and referring physicians through cold calling, appointments, leads, and regular visits to referral offices and potential referral sources to grow the territory and increase numbers.
  • Identify and resolve service issues and concerns raised by referral sources.
  • Be responsible for branding the market.
  • Promote new services, hours, radiologists, equipment, and site-specific programs.
  • Safeguard patient property and Patient Health Information.
  • Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
  • Respect company property, including cash and patient financial information on site or on patient portals.
  • Maintain professional behavior toward patients and coworkers and respond to the needs of others.
  • Respect patient boundaries and cultural sensitivities during interactions.
  • Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Establish, nurture, and maintain cooperative working relationships.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Health Savings Accounts with employer funding.
  • Wellness dollars.
  • 401(k) employer match.
  • Free services at any RadNet imaging center for the employee and immediate family.
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