Clinical Resource Coordinator, Cardiology, West

Ellis Medicine•Amsterdam, NY

26d

About The Position

The Clinical Resource Coordinator (CRC) provides clinical nursing support to the Operations Manager in planning, coordinating, staffing, and supervising nursing care delivery to promote efficient and effective patient care. The role supports compliance with departmental and regulatory standards of care and practice and serves as a clinical resource for the practice. The CRC uses clinical assessment and nursing-process skills to help employees access appropriate care, establish a healthy and safe work environment, and maximize their self-care abilities. In collaboration with a nurse practitioner, the CRC provides pre-employment screenings and helps prevent, investigate, and treat workplace-related illness and injury. The role also involves problem-solving, coordinating assignments and schedules, and evaluating clinical staff performance. The CRC responds to patient and employee health concerns, provides nursing care for minor and acute work-related injuries and illnesses, conducts employee health visits and preventative screening activities, and maintains accurate, confidential clinical records. The position is based indoors in a normal office environment and may require patient-rooming and other duties within the scope of practice as assigned.

Requirements

Current New York State Registered Nurse license.
Current BLS certification.
Associate of Science in Nursing (ASN).
A minimum of 1–2 years of clinical nursing experience, including nursing assessment, patient education, and nursing care plan development.
Excellent analytical and interpersonal communication skills for communicating with employees, outside companies, patients, and third-party payers.
Ability to collaborate with physicians and other professionals in a direct and positive manner.
Demonstrated critical-thinking skills and ability to prioritize patient care and tasks.
Ability to maintain knowledge of policies and procedures related to patient care.
Ability to push or pull 25 pounds and lift or move 15 pounds from floor to table.
Ability to perform moderately difficult manual tasks, including keyboard use, writing, and filing for extended periods.
Ability to perform tasks requiring hand-eye coordination, such as data entry, typing, and using photocopiers.
Ability to sit at a computer terminal or workstation for a prolonged period and to squat, stand, and walk for a reasonable length of time and distance.
Ability to articulate and comprehend spoken English and read English.

Nice To Haves

Clinical triage experience.

Responsibilities

Support the Operations Manager in planning, coordinating, staffing, and supervising nursing care delivery.
Ensure compliance with departmental and regulatory standards of care and practice.
Provide clinical support for pre-employment screenings in collaboration with a nurse practitioner.
Prevent, investigate, and treat workplace-related illness and injury using best practices.
Respond to patients’ clinical concerns and perform service recovery when needed.
Perform point-of-care testing and daily, weekly, and monthly quality control; verify that data is transmitted and recorded, including EKGs and logs.
Maintain best practices and Joint Commission standards for assigned practices, including Joint Commission rounding.
Anticipate patient equipment and supply needs.
Respond appropriately to clinical emergencies in the office.
Ensure clinical documentation and correspondence are complete in the EMR.
Room patients as needed to maintain efficient practice schedule flow.
Complete Employee Health visits according to organization policy and department protocols.
Provide safe, competent, and efficient nursing care for minor and acute work-related injuries and illnesses.
Participate in preventative screening programs, including TB testing, influenza, hepatitis B, MMR, varicella, and other appropriate immunizations, and in surveillance programs to identify and monitor employee health risks.
Safely administer and appropriately document immunizations.
Identify employees with personal health needs and refer them to the employee health nurse practitioner or personal physician when appropriate.
Document employee visits thoroughly and accurately in the charting system.
Respond to employee requests for health records.
Maintain the confidentiality of patient information and medical records.
Advocate for employees’ rights by ensuring access to preventative health and safety measures.
Use clinical assessment skills to support timely access to appropriate care.
Coordinate assignments and schedules, solve problems, and evaluate clinical staff performance.
Perform other duties as assigned or required within the scope of practice.