Clinical Quality Program Manager
About The Position
Clinica Family Health & Wellness is a nonprofit Federally Qualified Health Center providing comprehensive, affordable medical, dental, behavioral health, pharmacy, and specialty behavioral care. It aims to serve as a healthcare home where patients receive coordinated, whole-person care. The Clinical Quality Program Manager drives quality, safety, and continuous improvement initiatives that support exceptional, patient-centered care. The role uses data, process improvement, and innovation to advance health outcomes, improve the patient experience, and help ensure care is accessible, effective, and culturally responsive across the organization. The manager consults with internal stakeholders, partners with clinical leaders, sustains and enhances quality programs, supports compliance, and equips care teams with quality metrics and actionable insights.
Requirements
- Bachelor’s degree in healthcare administration, business administration, public health, organizational development, or a related field.
- At least five years of experience leading or facilitating process improvement, performance improvement, quality improvement, operational excellence, or organizational effectiveness initiatives in a healthcare or similarly complex environment.
- At least five years of experience in Quality Program or Patient Safety management.
- At least three years of experience in Regulatory or Accreditation management.
- Six Sigma Green certification.
- Demonstrated experience leading teams through influence, facilitation, coaching, project leadership, or formal leadership.
Responsibilities
- Consult with internal stakeholders on training, process improvements, and interpretation of data, standards, and regulations.
- Partner with clinical leaders to develop short- and long-term strategies that advance organizational goals.
- Sustain and enhance quality programs while planning for future needs and growth.
- Ensure compliance with accreditation, governance, regulatory, and performance measurement requirements.
- Support care teams by tracking quality metrics and delivering actionable data insights.
Benefits
- Medical, dental, and vision options
- Medical and dependent care FSA/HSA
- Company-paid life insurance
- Long-term disability insurance
- Accident and hospital plans
- 403(b) retirement plan with employer contributions
- Vacation time, sick hours, and personal holiday hours
- Collaborative team environment
- Open communication with leadership and mission-focused engagement
- Training and growth opportunities with a supportive team invested in employee success
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What This Job Offers
Job Type
Full-time
Career Level
Manager
