Clinical Quality Improvement Specialist

Home of the Innocents • Louisville, KY

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About The Position

We are looking for a Clinical Quality Improvement Specialist to join the Quality and Compliance team at Home of the Innocents, where you’ll help ensure our children and families receive the highest standards of care. This role plays a vital part in improving service quality, enhancing regulatory compliance, and supporting a trauma-informed environment rooted in hope, health, and healing.
A Day in the Life
As the Clinical Quality Improvement Specialist, you’ll focus on quality management and performance improvement across Behavioral Health Services and the Kosair for Kids Complex Care Center. You’ll analyze service data, perform audits, ensure regulatory compliance, and assist in investigations or corrective actions. You’ll collaborate across departments, provide training, and play a key role in maintaining high-quality, trauma-informed care environments.
How This Position Contributes to the Mission

Requirements

• Master’s degree in human services or healthcare-related field required
• Licensed in Kentucky (LCSW, LMFT, LPCC, etc.)
• 3+ years of experience providing clinical behavioral health services
• 2+ years in clinical training, audits, or compliance
• Knowledge of HIPAA and related federal/state regulations
• Excellent communication, analysis, problem-solving, and facilitation skills
• Proficiency in Excel, Word, Outlook, PowerPoint, and SPSS

Nice To Haves

• Certification in Healthcare Quality (CPHQ) or Healthcare Compliance (CHC) preferred

Responsibilities

• Collect, analyze, and report quality and compliance data to ensure best practices.
• Provide training in Ethical Boundaries, QI/CC, and Compliance standards.
• Support readiness for accreditation surveys and regulatory reviews.
• Conduct audits and reviews related to quality of care, billing, and documentation.
• Assist with investigations and submit compliance summaries.
• Review and maintain internal policies to align with regulatory and trauma-informed standards.
• Act as a subject matter expert (SME) for Behavioral Health Services and Kosair for Kids Complex Care Center billing and quality practices.
• Support cross-functional teams with compliance and quality assurance initiatives.

Benefits

• A trauma-informed work environment
• Comprehensive benefits package
• Generous leave time
• 401(k) with employer match
• Training, mentorship, and certification opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees