SDO_Clinical Project Manager

PCI Pharma Services•San Diego, CA

21d•$76,000 - $95,000

About The Position

The Clinical Project Manager manages assigned clinical customer projects to meet project goals and objectives within the prescribed time frame and budget, and in accordance with customer expectations. The role may serve as Lead Global Project Manager between PCI US and PCI UK for global clinical studies. It manages significant project matters while supporting PCI Clinical Services’ customer experience, long-term growth, and success, and is responsible for activities associated with clinical distribution projects. The position serves as the primary customer contact for storage and distribution activities and coordinates work from order receipt through shipment acknowledgement, returns, and project closeout. It leads the Distribution Project Team, works with Clinical Project Management and internal and external stakeholders, monitors budgets and scope, supports quotes and resupplies, and coaches Associate Clinical Project Managers. The role requires adherence to PCI, cGMP, and GCP policies and may require overtime, weekend work, and travel.

Requirements

Bachelor’s degree in a related field and/or 1–5 years of related experience and/or training.
College-level mathematical skills.
Intermediate computer skills, including the ability to perform more complex computer tasks and knowledge of various computer programs.
Full professional proficiency in speaking, reading, and writing fluently and accurately for professional needs.
Very high reasoning ability, including defining problems, collecting data, establishing facts, drawing valid conclusions, interpreting technical instructions in mathematical or diagram form, and handling abstract and concrete variables.
Ability to travel.

Nice To Haves

Ability to effectively present information to various audiences as required by the job.
Ability to identify and resolve problems in a timely manner.
Excellent time-management skills.
Ability to work independently and/or as part of a team.

Responsibilities

Serve as the primary customer contact for storage and distribution activities, including business, relationship, and customer-expectation management.
Prepare Logistics Instructions for each customer’s specific study.
Assist in developing detailed pack construction to support efficient storage and distribution.
Lead the Distribution Project Team and coordinate project activity with Clinical Project Management and internal and external customers.
Work with customers, vendors, and PCI colleagues to deliver service excellence and meet or exceed performance expectations.
Coordinate storage and distribution activities from order receipt through shipment acknowledgement in accordance with Logistics Instructions.
Set up returns accountability reports and manage returns, including drug destruction, according to Logistics Instructions.
Set up and provide inventory reports, identify discrepancies, and manage resolution of inventory issues.
Manage project closeout activities.
Facilitate billing for distribution, returns, destruction, and project closeout activities.
Coordinate customer visits and facilitate activities according to customer needs.
Review quotes for appropriate scope, initiate change orders when necessary, and monitor project budget and scope creep.
Coach and mentor Associate Clinical Project Managers.
Support Business Development and estimation with new quotations and resupplies.
Provide clients with professional service, quality work, responsive communication, and status updates on deliverables.
Adhere to PCI, cGMP, and GCP policies, procedures, and rules.
Perform other duties as assigned by the Manager or Supervisor.