Clinical Program Manager

Volunteers of America Los Angeles•Compton, CA

7d•Hybrid

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. The Clinical Program Manger I supervises all efforts to fulfill the goals and objectives of the Program, designing plans and operations according to contract and budget guidelines. This includes overseeing resources and coordinating the efforts of community partners, and conducting ongoing outreach to serve participants and leverage VOALA and community assets. Evaluate and refer clients to appropriate service modalities where they will receive mental health services and access to various benefits, including housing and supportive services. Services include, crisis intervention, case management, transitional housing, and life skills counseling in a field setting. Program participants will be suffering from co-occurring disorders.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Must meet Funder Approval
Current TB screening and Immunization Records (within 5 days of hire)
Copy of Current Professional License (if applicable)
Current BLS Certification (within 15 days of hire)
Valid Real ID or US Passport
Completion of all required trainings (within 30 days of hire)
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
Master's degree in social work, psychology, or counseling from fully-accredited college or university.
Licensed (in good standing) with the Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT)
3 years of experience in Social Services Program Management, Coordination or Supervision
Minimum of 2 years of direct experience in Staff Management.

Nice To Haves

Experience connecting clients to community and government resources
Experience serving the target community (veterans, homeless, at-risk youth, et cetera)
Knowledge about community resources
Experience with HMIS and other relevant databases used by partner service providers
Ability to work with people from various backgrounds and/or limited English capabilities

Responsibilities

Intake, assessments, service planning, service delivery, and goal attainment
Training and supervision of staff, and acting as problem-solving resource for difficult cases
Meeting grant objectives, adhering to grant guidelines
Provides information to Division Director highlighting progress towards reaching set goals
Ensures quality service to program clients.
Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program services delivered to participants.
Measure and assess impact of services; supports and participates in key elements to the program's success
Effectively communicates project expectations to team members
Coordinate outreach and collaboration efforts with community partners
Other Duties as directed to accomplish program goals.