Clinical Program Manager

Kings CountyHanford, CA
Onsite

About The Position

Kings County Behavioral Health is seeking a skilled and inspiring leader to strengthen our Adult System of Care and support the County’s mission of delivering high-quality behavioral health services. In this essential role, you will guide clinical and operational programs, working closely with department leadership to ensure effective, compassionate, and innovative service delivery for adults in our community. The Behavioral Health Department provides critical programs that improve the lives of Kings County residents. As a Clinical Program Manager, you will help shape service strategies, lead program development, and ensure compliance with important state and federal mandates, making a meaningful impact on those we serve. This position offers a unique opportunity to build and refine program systems, support dedicated clinical teams, and contribute to long-term behavioral health initiatives that promote wellness, stability, and recovery. If you are a forward-thinking, experienced leader ready to take on a challenging and rewarding role, Kings County wants to hear from you!

Requirements

  • Equivalent to a master’s degree from an accredited college or university with major coursework in social work, psychology, counseling, marriage and family therapy, or a related field.
  • Two (2) years of increasingly responsible experience administering and/or supervising clinical services and operations in a mental health program, including at least one (1) year in a supervisory capacity.
  • Possession of a valid California driver's license issued by the Department of Motor Vehicles at the time of appointment.
  • Possession of valid licensure as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS), to be maintained throughout employment.
  • Qualify for security clearance through a background investigation and fingerprint check.
  • Ability to travel within and outside of the County.

Nice To Haves

  • Must be willing to work occasional irregular hours as necessary.

Responsibilities

  • Plans, organizes, and manages clinical and operational activities of assigned program(s); directs oversight of contractors and medical providers who provide behavioral health services within the scope of the assigned area.
  • In consultation with the Medical Director, may set and oversee the medical standards of practice for psychiatric care for clients of all ages.
  • Ensures that the program is staffed with qualified individuals by resolving performance problems, documenting performance according to policy; training and developing staff; and assisting in the selection, hiring, and promotion of staff; provides guidance to subordinate supervisors regarding personnel matters.
  • Manages the program’s daily work activities and operations, directly or through subordinate supervisors, by establishing performance levels, communicating goals and performance expectations, and monitoring and reviewing work to ensure conformance to established policies and procedures, and standards for quality and timeliness.
  • Assesses service delivery and communicates findings to upper management; implements changes to improve efficiency and service quality; maximizes effectiveness of program operations and ensures alignment with the department’s mission; recommends and implements goals and objectives, policies, procedures, work standards, and internal controls.
  • Directs the collection and compilation of data and narratives for program evaluation; prepares reports for submission to County management and oversight agencies on program metrics and outcomes; takes action on program evaluation outcomes as directed by management.
  • Develops, communicates, and implements program action and/or operational plans and creates resources for organizations or individuals participating in program execution; conducts program training, drills and other methods to ensure participants are properly trained and understand their role(s) within program operations.
  • Interprets laws and regulations to determine relevancy to the assigned area and clinical program operations and services; ensures program compliance, or recommends measures to ensure, compliance with laws and regulations; develops and modifies program policies and procedures as needed to remain compliant with regulatory and legal requirements as well as industry best practice for clinical service delivery models.
  • Prepares a variety of administrative and technical reports, as well as business correspondence and presentations; presents reports and to internal and external stakeholders; conducts outreach presentations to community and advocacy groups.
  • Serves as a staff resource by providing consultation and guidance to staff or other County management and employees with respect to service delivery or operational effectiveness issues.
  • Assists in the development of agreements for assigned program by preparing scopes of work, agreement exhibits, or reviewing external contracts or compliance with assigned system of care requirements.
  • Assists in development of the budget for assigned program by preparing cost estimates and projections and performs ongoing monitoring of expenditures to ensure compliance with budget provisions.
  • Works with internal County staff and external agencies, community groups, contractors, and other public and private organizations to determine needs for shared services and collaborative projects, or the provision of services by contracted agencies.
  • Ensures that information regarding services and policies is provided accurately and thoroughly to interested parties and responds to sensitive complaints from the community and County staff.
  • Attends and participates in professional group meetings; may serve as a committee chair or facilitator; stays abreast of new trends, innovations, and best practices in the area of assignment.
  • Performs related duties as assigned.

Benefits

  • CalPERS Retirement
  • Excellent PPO insurance including medical, dental, vision and chiropractic insurance coverage for the employee and their eligible dependents paid 100% by the County.
  • Onsite health center for employees and eligible dependents on County health insurance.
  • $40,000 term life/accident insurance.
  • Paid vacation and sick leave
  • An additional 80 hours of management leave each fiscal year (or pro-rated upon hire date) of which will not carry over and may be cashed out in full.
  • Access to the County's Employee Assistance Program.
  • Access to Kings County's Assist-to-Own Down Payment Assistance Program.
  • Deferred Compensation match up to $3,500 per year for every three dollars contributed.
  • Longevity pay beginning at 10 years of service.
  • 12.5 paid holidays annually, along with an additional 3.5 paid days when the County participates in holiday closure.
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