Clinical Program Manager

Unison Health•Toledo, OH

About The Position

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or related field required.
Licensure as a Psychologist, LPCC, LISW, LICDC or RN required. Duel mental health and chemical dependency licensure required for AOD areas, one of which must be an independent license. RN is required for nursing areas.
Must possess a valid driver’s license, reliable transportation, and meet agency driving requirements.
Required CPR certification within 90 days of hire.
Required CPI certification within 90 days of hire.
Must be at least 21 years of age.
Must demonstrate knowledge of mental illness, individual, group counseling skills, assessment skills, and crisis intervention skills.
Must demonstrate knowledge in chronic physical health issues and needs of persons who are SPMI or SED.
Must be able to work a flexible schedule that may include evenings, weekends and, if on ACT team, holidays.
Must demonstrate the ability to define problems, analyze data, establish facts and draw valid conclusions and make recommendations.
Must demonstrate a positive attitude, commitment to provide superior service, and enthusiastic support for the mission of the agency.
Must demonstrate personal integrity, the ability to develop and work as part of a team, and a commitment to the mission of the agency.
Must be able to work with ill, disabled, emotionally upset and at times hostile individuals.
Must be able to drive and be insured under the agency’s commercial liability policy as a driver if hired in a program where driving is required

Nice To Haves

Supervisory designation strongly preferred.
At least five (5) years of clinical experience in a behavioral health setting, with at least two (2) years in a supervisory or leadership role preferred.

Responsibilities

Lead the day-to-day clinical and operational management of our Qualified Residential Treatment Program (QRTP), ensuring a safe, structured, and trauma-informed environment for youth.
Supervise, mentor, and develop clinical and residential staff through hiring, onboarding, coaching, performance management, and ongoing professional development.
Oversee daily program operations, including staffing, scheduling, youth programming, admissions, discharges, transportation, and interdisciplinary collaboration.
Ensure high-quality clinical services by providing guidance on treatment planning, documentation, crisis intervention, and evidence-based care while maintaining regulatory compliance.
Monitor program performance, productivity, budgets, and quality improvement initiatives to support operational excellence and positive client outcomes.
Build strong relationships with youth, families, referral sources, community partners, and internal teams to ensure coordinated, client-centered care.
Participate in the leadership on-call rotation and provide direction during operational emergencies, behavioral crises, and critical incidents.
Promote a culture of safety, accountability, collaboration, and continuous improvement while supporting Unison Health's mission, values, and commitment to exceptional care.