Clinical Partner

HarmonyCares•Reading, PA

About The Position

The Clinical Partner (Medical Assistant) assists HarmonyCares primary care physicians, nurse practitioners, and clinical teams in delivering primary health care and patient care management in patients’ homes. The role supports patient care through clinical partnership and coordinates clinicians’ daily travel to scheduled appointments. It includes preparing patients for examinations and sometimes minor procedures, documenting care, coordinating care as directed by clinicians, and performing requested procedures such as venipuncture and EKGs. The Clinical Partner also helps maintain treatment supplies and equipment and supports compliance with applicable clinical and workplace guidelines.

Requirements

  • High school diploma or GED equivalent.
  • Graduation from an accredited Medical Assistant, Phlebotomy, EMT, or related medical education/training program, or one year of experience as a Medical Assistant or Phlebotomist.
  • Current CPR certification that meets company guidelines.
  • Knowledge of medical terminology.
  • Basic computer literacy, including experience with EMR, iPad, and GPS.
  • Strong interpersonal communication and customer service skills.
  • Valid, unencumbered driver’s license and good driving record.

Nice To Haves

  • Certified Medical Assistant.
  • Six months of patient care experience, preferably in geriatric care.
  • Strong phlebotomy skills.
  • Desire and ability to obtain MA certification within 180 days of hire.

Responsibilities

  • Support the company’s mission, vision, and values by providing compassionate support, attention, and assistance to patients, families, and team members.
  • Support patient care in partnership with nurse practitioners, physicians, and care management teams.
  • Coordinate the daily travel itinerary and transport clinicians to scheduled appointments.
  • Prepare patients for examinations and treatment, including preparation for minor procedures when needed.
  • Obtain patient consent forms and accurately and promptly document patient care.
  • Coordinate patient care as directed by clinicians and in accordance with company standards and policies.
  • Respect patient confidentiality and treat patients with courtesy and respect.
  • Perform venipuncture, EKGs, or other procedures as requested by a clinician.
  • Label, store, and package specimens for laboratory delivery.
  • Assist in identifying and closing quality gaps.
  • Document and update patient care plans, Social Determinants of Health information, and other assessments in patient charts or the electronic medical record.
  • Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
  • Prepare and maintain treatment supplies and equipment, including supply inventory, medical bag, and car, where applicable.
  • Keep the company vehicle clean and follow its periodic maintenance schedule, where applicable.
  • Attend required meetings and in-services.

Benefits

  • Health, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company match.
  • Tuition, professional license, and certification reimbursement.
  • Paid time off, holidays, and volunteer time.
  • Paid orientation and training.
  • Daytime hours with no holidays or weekends.
  • Manageable rosters and visits per day compared with a traditional practice environment.
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