Clinical Partner

HarmonyCares • Richmond, VA

2d • Onsite

About The Position

The Clinical Partner (Medical Assistant) assists HarmonyCares primary care physicians, nurse practitioners, and clinical teams in delivering primary healthcare and managing patient care in residential settings. The role supports compassionate, patient-centered care and coordinates with clinicians and care management teams. It includes coordinating travel to appointments, preparing patients for examinations and sometimes minor procedures, documenting care, performing requested clinical procedures, and maintaining supplies and equipment. The position also requires compliance with applicable clinical, safety, and privacy guidelines. The role may involve driving clinicians to appointments and maintaining a company vehicle, where applicable.

Requirements

• High school diploma or GED equivalent.
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, or related medical education/training program, or one year of experience serving as a Medical Assistant or Phlebotomist.
• Current CPR certification that meets company guidelines.
• Knowledge of medical terminology.
• Basic computer literacy, including experience with EMR, iPad, and GPS.
• Strong interpersonal communication and customer service skills.
• Valid, unencumbered driver's license and good driving record.
• Ability to handle the full range of body motion, including handling and lifting patients.
• Ability to drive up to 150 miles daily in urban and/or rural settings.
• Ability to lift or carry items weighing up to 50 pounds.
• Ability to read and understand road maps.
• Ability to sit or stand for long periods of time.

Nice To Haves

• Certified Medical Assistant.
• Six months of experience in patient care, preferably geriatric care.
• Strong phlebotomy skills.
• Desire and ability to obtain Medical Assistant certification within 180 days of hire.

Responsibilities

• Support HarmonyCares’ mission, vision, and core values by providing compassionate assistance to patients, families, and team members.
• Support patient care through clinical partnership with nurse practitioners, physicians, and care management teams.
• Coordinate the daily travel itinerary and transport clinicians to scheduled appointments.
• Prepare patients for examinations and treatment, including preparation for minor procedures when needed.
• Obtain patient consent forms and accurately and promptly document patient care.
• Coordinate patient care as directed by clinicians and in accordance with company standards and policies.
• Respect patient confidentiality and treat patients with courtesy and respect.
• Perform venipuncture-only phlebotomy, EKGs, and other procedures requested by clinicians.
• Label, store, and package specimens appropriately for laboratory delivery.
• Assist in identifying and closing quality gaps.
• Document and update patient care plans, Social Determinants of Health (SDoH), and other assessments in the patient chart or electronic medical record.
• Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
• Prepare and maintain treatment supplies and equipment, including supply inventory, medical bag, and car, where applicable.
• Keep the company vehicle clean and follow its periodic maintenance schedule, where applicable.
• Attend required meetings and in-services.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(k) retirement plan with company match.
• Tuition, professional license, and certification reimbursement.
• Paid time off, holidays, and volunteer time.
• Paid orientation and training.
• Daytime hours with no holidays or weekends.
• Manageable rosters and number of daily visits compared with a traditional practice environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED