Clinical Outreach Liaison

UHS•Bloomington, MN

10d•Onsite

About The Position

Thousand Branches Wellness is seeking an experienced Clinical Outreach Liaison for its outpatient mental health program in Bloomington, Minnesota. The program serves adolescents and adults while enabling them to continue with responsibilities at work, home, school, and in the community. The Liaison executes clinically informed community outreach and referral engagement, helping referral partners identify appropriate levels of care and bridging gaps between providers and treatment services. This is a field-based, externally focused role. It does not include responsibility for internal program operations, staffing, or clinical service delivery. Evening and/or weekend hours may be needed for community events. The position is with Thousand Branches Wellness, a subsidiary of Universal Health Services (UHS).

Requirements

Bachelor's degree required.
1–3+ years of experience in behavioral health; clinical, case management, or utilization review experience is preferred.
Strong understanding of behavioral health diagnoses and levels of care, including IOP, PHP, and residential care.
Established relationships within the behavioral health community.
Experience with CRM or referral tracking systems.
A clinically trained professional who enjoys community engagement and relationship building.
Ability to translate clinical knowledge into practical guidance for referral partners.
Consistent, reliable execution of outreach activities.
Strong organization and follow-through.
Comfort working within established outreach direction and priorities.

Nice To Haves

Master’s degree in a behavioral health field preferred.
Active licensure or registration strongly preferred.
Clinical, case management, or utilization review experience preferred.

Responsibilities

Execute assigned outreach plans with a focus on clinically appropriate referral development.
Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers.
Conduct regular in-person outreach, meetings, and follow-ups to maintain a strong community presence.
Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions.
Track outreach activity and referral trends to support consistency and follow-through.
Help referral partners identify appropriate levels of care by providing clinically informed guidance.