Clinical Outpatient Supervisor

Intercommunity Action I•Philadelphia, PA

8d•Hybrid

About The Position

The Clinical Outpatient Supervisor provides clinical and administrative oversight of the Outpatient Services at the Greenridge Counseling Center. The Supervisor role ensures that outpatient mental health treatment is delivered within a best practice framework that is in full compliance with applicable policies, procedures, and regulations.

Requirements

A licensed mental health clinician, including psychiatrist, psychologist, professional counselor (LPC) or clinical social worker (LCSW).
A Master’s or Doctorate degree in a clinical mental health discipline, such as Psychology, Counseling, Clinical Social Work, Psychiatric Nursing, and Marriage and Family Therapy. The Master’s degree must include clinical coursework in the foundations of behavioral health and the provision of mental health services and must contain at least (12) credit hours in core behavioral health coursework as defined above.
Must have Valid Childline, PA Criminal History and FBI Clearances prior to commencing work.
5 years post-masters experience working with adults and children working in clinical settings (community mental health preferred).
Knowledge of DSM-5, clinical formulation, and best practices in trauma-informed care.
Must be willing to receive training in EBPs as directed with preference to candidates with training in CBT, TF-CBT or other EBPs.
Must be willing to undergo credentialing for major insurances.

Nice To Haves

1 year of administrative and/or supervisory experience preferred.
preference to candidates with training in CBT, TF-CBT or other EBPs.

Responsibilities

Provide clinical and administrative oversight of operations for Outpatient services.
Provide rotating evening coverage onsite.
Provide direct clinical supervision of program staff, including clinicians and clinical interns. This includes signing off on hours toward clinical licensure.
Conduct routine performance evaluations as required by agency policy.
Fulfill weekly billing requirements by conducting intakes and carrying a small caseload.
Closely adhere to policies and procedures to promote quality care and fiscally sound business practices.
Provide feedback on strategies to best streamline intake procedures, minimize waits for treatment, promote integrated care across programs, improve quality of care, and increase our capacity to serve more individuals.
Support staff with incident reporting, review incident reports in a timely manner and work with Compliance Officer on any corrective steps.
Weekly review of staff schedules to ensure they’re filled to capacity.
Monitor staff compliance with attendance policy and ensure timely discharge of inactive cases and assignment of new clients.
Weekly monitoring of program census, waitlist, staff caseloads, scheduling practices, billable hours and quality indicators including treatment engagement, retention, and treatment efficacy.
Complete weekly review of staff documentation to ensure timely completion of progress notes and treatment plans to prevent delays with billing.
Audit charts including utilization review for all staff on a quarterly basis at a minimum.
Monitor staffing needs and work proactively with Human Resources to address any hiring, credentialing, or professional development needs. This includes an emphasis on expanding accessibility of Evidence Based Practices.
Assist with community outreach, education, and events as requested.
Serve as a clinical ambassador to build awareness and market program.
Maintain strong relationships with community partnerships to promote integrated care.
Supports clinicians with identification and referral of clients to appropriate behavioral health programming including D&A, BCM, Psychiatry, etc.
Attend internal/external meetings as requested by the Clinical Outpatient Administrator.
Embraces DEIA and guides programming in a manner that promotes diversity, equity, inclusion, and accessibility for clients and staff.
Other duties as assigned.