Clinical Supervisor 2 - Adult Outpatient

Marion County•Salem, OR
•Onsite

About The Position

Marion County Health & Human Services is hiring a Clinical Supervisor 2 for its Adult Behavioral Health team. The position oversees and supports clinical teams providing outpatient treatment and support services to people diagnosed with serious mental illnesses. It provides leadership and manages a limited scope of services within a small- to mid-sized service area or a large program area, with responsibility for clinical supervisory and program staff, as well as financial and operational performance. The role includes clinical and administrative supervision, personnel and performance management, service monitoring, quality improvement, policy and procedure development, and administrative support. The supervisor collaborates with internal teams and external agencies, tracks service and client outcome data, and helps monitor contract and grant performance. The position may also provide direct services, telephone on-call coverage, and backup support. Driving is an essential function for meetings at other offices and in the community. This is a full-time, onsite position in Marion County, Oregon. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility based on department and program needs. It is not eligible for overtime and is not represented by a union. In emergencies, the employee may need to report to work, take on duties outside the regular assignment, or work an extended or flexible schedule.

Requirements

  • A master's degree in a specific professional health field related to the position and three years of responsible professional experience in a related field, plus two years of supervisory experience; or a satisfactory combination of relevant work, education, training, or experience as determined by Marion County.
  • Must be licensed by the Oregon Board of Licensed Professional Counselors, licensed by the Oregon Board of Licensed Social Workers, or credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon as a Qualified Mental Health Professional within the first 30 days of employment.
  • Must possess a current driver's license in the state of residence and an acceptable driving history.
  • Must maintain proof of personal automobile liability insurance at least at the amount required by Oregon law when use of a personal vehicle is required.
  • Must not be excluded from participation in federal health care programs or federal procurement and non-procurement activities.
  • Must pass a pre-employment drug screen, including testing for marijuana.
  • Must complete a criminal history background check; a conviction does not necessarily disqualify an applicant.
  • Must complete Incident Command System 100, 700, 200, and 800 training.
  • Working knowledge of counseling, case management, behavioral modification, assessment, evidence-based practices, treatment interventions, clinical ethics, confidentiality, privacy standards, community resources, clinical supervision, and service monitoring.
  • Knowledge of related health service principles, Oregon Administrative Rules for specialized health services, public health administration, integrated health care, and supervision and performance management.
  • Ability to apply behavioral and mental health service and treatment theories, diagnose and evaluate needs, implement and monitor treatment plans, and track client progress.
  • Ability to analyze social, psychological, and physical factors affecting clients and families.
  • Ability to negotiate, facilitate, solve problems, resolve conflicts, coach, mentor, train, and develop and implement policies and procedures.
  • Strong verbal and written communication skills and the ability to work independently in a fast-paced, team-oriented environment.
  • Ability to lead and supervise clinical supervisors and lead staff.
  • Skill in interpreting and applying relevant federal, state, and county statutes, rules, and regulations.
  • Ability to oversee service planning, coordinate and manage resource use, support program goals and outcomes, and contribute to continuous quality improvement.
  • Ability to establish and maintain effective working relationships with county employees, clients, government agencies, community organizations, and the public.
  • Ability to perform the stated physical functions, including operating a motor vehicle and lifting, pushing, pulling, and carrying up to 15 pounds.

Responsibilities

  • Provide clinical supervision to staff and interns, including consultation through case staffing and observation of clinical work.
  • Give staff feedback and support professional development.
  • Recruit and hire staff, orient new employees, provide ongoing training, conduct performance evaluations, and initiate progressive discipline.
  • Provide licensure supervision through Marion County.
  • Monitor customer service delivery, work processes, payer compliance, staff workload, and productivity.
  • Develop and implement policies and procedures, address quality improvement needs, conduct staff time studies, and set work parameters.
  • Provide input on program development and, as needed, direct services, telephone on-call coverage, and backup support.
  • Provide administrative support to the service area, including monitoring and approving leave, initiating personnel actions and purchasing, addressing risk management and employee safety, and implementing county and department policy.
  • Represent the Health Department professionally in communications and participate as a collaborative member of the county leadership and Adult Behavioral Health Supervisor teams.
  • Develop teams, support conflict resolution, delegate hand-offs, resolve personnel conflicts, and lead teams through change.
  • Coordinate with other agencies, represent the Health Department on interagency committees, liaise with state agencies, develop partnerships, coordinate services across agencies, and market services.
  • Track client service data, including fidelity measures, utilization, client satisfaction, and outcomes; identify service gaps.
  • Document services to meet Oregon Administrative Rules, Coordinated Care Organization, and Health Department requirements.
  • Assist with monitoring contract and grant performance, including developing service reports and proposals.
  • Complete required Incident Command System training and perform other duties as assigned.

Benefits

  • Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program; eligible full-time employees may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan.
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