Clinical Outcomes Assessment Training Lead

ICON plc • Raleigh, NC

1d • Remote

About The Position

Clinical Outcomes Assessment Training Lead ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a COA Training Lead at ICON, you will design, develop, and implement, Clinical Outcome Assessment (COA) training for clinical studies. What You Will Do: You will oversee COA training workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: Lead the design and development of COA training materials and strategies, including the development of certification management programs. Deliver COA trainings to sites and investigators at in-person meetings or video conferencing. Provide consultancy on training delivery, rater certification/eligibility results, and on-going quality of COA data collection. Develop budgets and proposals for clients, and present at bid defense meetings. Collaborate with internal and external stakeholders to identify relevant COA training needs. Interpret and communicate project findings to internal teams, clients, and key stakeholders. Contribute to the development of publications and presentations for scientific conferences and peer-reviewed journals, or business marketing activities.

Requirements

• A master's degree in a relevant discipline.
• University degree in Outcomes Research, Psychology, Public Health, Medicine, or a related field.
• Extensive experience in outcomes research and COA training within the pharmaceutical, biotechnology, or healthcare industry.
• Strong presentation and audience engagement skills.
• Proficiency in MS Office, particularly advanced PowerPoint skills, video editing, and audience interaction/participation software.
• Strong understanding of study design principles, observational research methodologies, and regulatory requirements.
• Willingness to travel as required (approximately 15%).

Responsibilities

• Oversee COA training workstreams, ensuring deliverables meet quality and timeline expectations.
• Lead the design and development of COA training materials and strategies, including the development of certification management programs.
• Deliver COA trainings to sites and investigators at in-person meetings or video conferencing.
• Provide consultancy on training delivery, rater certification/eligibility results, and on-going quality of COA data collection.
• Develop budgets and proposals for clients, and present at bid defense meetings.
• Collaborate with internal and external stakeholders to identify relevant COA training needs.
• Interpret and communicate project findings to internal teams, clients, and key stakeholders.
• Contribute to the development of publications and presentations for scientific conferences and peer-reviewed journals, or business marketing activities.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

What This Job Offers

• Job Type: Full-time
• Career Level: Senior