Quality Outcomes Specialist - Clinical Outcomes - Multiple locations

Roper St. Francis Healthcare • Mt. Pleasant, SC

1d • Onsite

About The Position

The Quality Outcomes Coordinator is responsible for providing accurate, relevant data via abstraction and reporting to Quality and Patient Safety leaders, Quality Project Specialists, Project Managers, Physician leaders, and other stakeholders. In addition, through abstraction, data analysis, and comparative strategies the Quality Outcomes Coordinator will pro-actively identify potential needs for education and opportunities to enhance optimal care outcomes and safety. These opportunities will be communicated to Quality and Project leaders, Administrative leadership, Medical Staff, Clinical Department Directors, staff and other key stakeholders as appropriate. The Quality Outcomes Coordinator will present statistical information in a concise, understandable manner within various levels of the organization promoting a culture of high reliability, and will participate in the development, implementation, monitoring and revision of standards, policies, procedures and protocols that promote improvements in patient care. The Quality Outcomes Coordinator will support program and project work through the development and maintenance of scorecards, data registries/databases and reporting, as well as participation on project teams as assigned. Establishes effective working relationships with members of the hospital community, especially staff in the Medical, Nursing, and Information Systems Departments whose support is necessary for the management and success of the Program.

Requirements

• Graduate of an accredited school or college of nursing or allied health.
• At least 2 years of clinical experience in a hospital setting.
• Must be licensed in the state of South Carolina for respective specialty. If RN, currently licensed as a Registered Nurse in the state of South Carolina or holds a current compact/multi-state license as a Registered Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC.
• For positions responsible for registries or databases requiring training course completion and passing of an exam, must complete all required training courses and meet initial and ongoing education and certification requirements.
• Proficient use of computer software (e.g. MS Office Suite) including but not limited to spreadsheets, graphics packages, and clinical decision support applications.
• Able to access, calculate, analyze, and interpret data.
• Able to abstract required data from medical record and enter into assigned data base for both internal/external reporting.
• Able to create reports and communicate effectively with staff, management, physicians and fellow workers.
• Skill in identifying problems and recommending solutions.
• Skill in preparing and maintaining records and written reports.
• Ability to react calmly and effectively in a variety of situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to analyze situations and apply critical thinking.
• Ability to apply process improvement methodology.
• Excellent communication skills, both orally and in writing.
• Constant interaction with internal and external customers to include (but not limited to) patients, families, physicians, employees and visitors, and regulatory bodies.
• Frequent sitting.
• Frequently requires long periods of working at a computer.
• Intermittent walking, standing, stooping, bending.
• May require lifting or moving items up to 25 lbs.
• Frequent use of finger/hand dexterity.
• Constant talking or hearing.
• Corrected hearing and vision to normal range.
• No exposure to blood, body fluids or tissue.
• Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment.
• Normal office environment.
• Requires work under stressful conditions, deadlines, and/or irregular hours.
• Ability to read and comprehend.
• Travel may be required.

Nice To Haves

• Strong nursing practice/clinical experience, knowledge of quality metrics, and experience in medical record review is preferred.
• Open to training and competency in project management and ongoing quality education.

Responsibilities

• Provide accurate, relevant data via abstraction and reporting to Quality and Patient Safety leaders, Quality Project Specialists, Project Managers, Physician leaders, and other stakeholders.
• Pro-actively identify potential needs for education and opportunities to enhance optimal care outcomes and safety through abstraction, data analysis, and comparative strategies.
• Communicate identified opportunities to Quality and Project leaders, Administrative leadership, Medical Staff, Clinical Department Directors, staff and other key stakeholders.
• Present statistical information in a concise, understandable manner within various levels of the organization promoting a culture of high reliability.
• Participate in the development, implementation, monitoring and revision of standards, policies, procedures and protocols that promote improvements in patient care.
• Support program and project work through the development and maintenance of scorecards, data registries/databases and reporting.
• Participate on project teams as assigned.
• Establish effective working relationships with members of the hospital community, especially staff in the Medical, Nursing, and Information Systems Departments.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree