Clinical Operations Manager, Breast Imaging

MedQuest Associates LLC•Huntersville, NC

5d•Hybrid

About The Position

MedQuest is expanding its Breast Imaging Centers in the Charlotte market and is seeking an experienced Mammography professional to lead a dedicated Breast Imaging Center. This hybrid role involves approximately 50% clinical work performing breast imaging services and 50% leadership, staff development, and operational oversight. MedQuest is a trusted imaging partner of Novant Health, committed to exceptional patient care, advanced technology, and developing future imaging leaders.

Requirements

Graduate of an accredited radiologic technology program.
ARRT registered.
Must complete required CEU's in a timely manner to ensure Certification(s) remain active.
Certified in Mammography, in addition to X-RAY.
Knowledge of diagnostic mammography procedures and standards.
Skilled in operation of equipment of multiple modalities.
8 years of experience in area of specialization.

Nice To Haves

3+ years of supervisory experience.
Registry in Breast Ultrasound.

Responsibilities

Provide overall leadership and direction for a dedicated Breast Imaging Center, balancing leadership with direct patient care (50% clinical, 50% management).
Optimize daily schedules to maximize staff productivity and resource utilization.
Supervise daily Breast Imaging operations.
Conduct staff meetings to communicate pertinent information.
Manage workflow for efficient use of human resources, time, equipment, and supplies.
Control clinical expenses and resulting net income.
Provide strong leadership and a positive attitude to center employees.
Perform mammography procedures.
Recruit, coach, and develop clinical staff.
Ensure satisfactory performance and value contribution from all center employees.
Interface with employees to address questions, issues, and concerns, acting as the first point of contact.
Conduct timely annual (and periodic) performance evaluations and ensure compensation reflects contributions.
Ensure productivity, staffing efficiency, and operational performance.
Participate in capital planning and equipment replacement decisions.
Monitor center revenue, profitability, budgets, and expenses with leadership.
Maintain referral source relationships to align clinical outcomes with physician and patient needs.
Collaborate with the Marketing Manager to maximize center opportunities.
Ensure compliance with MQSA, ACR, HIPAA, OSHA, and other regulations.
Lead accreditation, inspections, and audit readiness.
Oversee all quality assurance and quality control activities.