Clinical Operations Coordinator

The Verland Foundation Inc•Sewickley, PA

7h•Onsite

About The Position

The Clinical Operations Coordinator provides administrative and operational support to the Nursing Department and Senior Leadership. This position ensures smooth day-to-day clinical operations by coordinating schedules, assisting with documentation, maintaining medical records, ordering supplies and durable medical equipment (DME), and supporting clinical staff in delivering quality care. The role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Requirements

Strong organizational and time-management skills with the ability to prioritize multiple tasks.
Excellent written and verbal communications skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar tools.
Ability to work independently as well as collaboratively within a team.
High school diploma or equivalent required.
Experience with scheduling software (such as Kronos) required.
Familiarity with EHR systems and medical record management.

Nice To Haves

Associate or bachelor’s degree in healthcare administration, business, or related field preferred.
Prior experience in healthcare operations, medical office administration, or nursing support strongly preferred.

Responsibilities

Maintaining the nursing schedule and managing PTO requests.
Collaborating with the Director of Nursing (DON) to complete payroll (timesheets).
Communicating scheduling updates and changes promptly to the DON.
Tracking and communicating schedule changes or coverage needs to ensure adequate staffing.
Maintaining accurate communication by promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing departmental and individual mail.
Greeting and assisting visitors, physicians, and staff members in a professional and welcoming manner.
Screening visitors and directing them to appropriate visitation areas.
Serving as a resource for staff regarding department-specific materials and directing inquiries to the appropriate person.
Assisting the DON and Senior Director with projects, reports, and presentations as needed.
Attending meetings to take accurate minutes and distributing them to appropriate staff.
Maintaining and updating the Electronic Health Record (EHR), including demographics, insurance, and family contact information.
Assisting with various medical record responsibilities to ensure compliance, accuracy, and timeliness.
Assisting medical assistants with filing, gathering medical forms, and distributing documentation to medical records or other departments as needed.
Ordering and organizing medical supplies, maintaining inventory, and ensuring cleanliness of medical supply areas and work environment.
Obtaining medical equipment as needed.
Submitting repair requests for nursing department equipment (e.g., med carts, laptops, vital signs equipment, suction machines, scales, pumps) and following up until completion.
Ensuring timely communication with charge nurse or designated staff when unavailable.
Coordinating clinics with the clinic nurse, including scheduling, client movement, setup, and tear-down of events.
Assisting with the preparation and execution of all clinics, including but not limited to flu, COVID, dental, and vision clinics.
Providing logistical and administrative support to ensure efficient clinic operations.
Identifying personal and departmental learning needs and communicating them to the DON.
Collaborating with nursing and interdisciplinary teams to support continuous improvement in operations and care delivery.

Benefits

Health (UPMC), Dental and Vision Insurances (1st of the month following 30 days from start date)
Healthcare Flexible Spending Account (HSA)
Dependent Care Flexible Spending Account
403b – Traditional and Roth with Company Match
Tuition Reimbursement (for core positions)
Competitive PTO Plan
8 Paid Holidays
Incentive in lieu of Medical coverage
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support