Clinical Operations Administrator - Dental Hygiene

South College•Nashville, TN

About The Position

South College is seeking a detail-oriented and proactive Clinical Operations Administrator to manage student data and oversee compliance with clinical health requirements for our Dental Hygiene program. This role is vital in ensuring that all students meet the necessary health and regulatory standards to participate in clinical placements. The ideal candidate will possess strong communication skills, expertise in compliance management, and a commitment to supporting student success.

Requirements

Experience Healthcare experience
Proven experience in compliance management, student records administration, or a related role in healthcare or education.
Strong organizational and analytical skills, with the ability to manage multiple priorities effectively.
Excellent communication and interpersonal skills, with a focus on building supportive relationships.

Responsibilities

Oversight of Records: Responsible for the comprehensive management of student records related to clinical health requirements, including immunizations, background checks, and certifications. Ensure all documentation is complete, accurate, and up to date.
Data Tracking: Utilize data management systems to track student compliance status and generate reports for program leadership. Identify trends and potential areas for improvement based on compliance data.
One-on-One Guidance: Work closely with individual students to address compliance-related questions and concerns. Provide personalized support to help students understand and fulfill their clinical health requirements.
Education on Requirements: Develop and deliver informative sessions or materials to educate students on the necessary compliance standards and procedures, ensuring they are well-informed about their responsibilities.
Conduct Audits: Regularly perform compliance audits of student records to verify adherence to institutional policies and regulatory standards. Ensure that the program maintains a compliance rate of 90% or higher.
Follow-Up Actions: Identify any compliance deficiencies during audits and implement follow-up actions to rectify issues. Collaborate with students and faculty to ensure timely resolution of any non-compliance.
CastleBranch Management: Serve as the primary resource for CastleBranch, utilizing this platform to manage student health compliance data effectively. Maintain expert-level knowledge of the system to assist students and faculty in navigating compliance requirements.
System Optimization: Continuously seek opportunities to optimize the use of CastleBranch for data management and reporting. Stay updated on system enhancements and features to improve compliance tracking processes.
Interdepartmental Collaboration: Work closely with faculty, clinical coordinators, and administrative staff to ensure alignment on compliance requirements and to address any challenges that may arise. Foster a collaborative environment focused on student success.
Reporting: Prepare and present compliance reports to program leadership, highlighting trends, challenges, and areas for improvement. Use data-driven insights to inform strategic decision-making regarding compliance initiatives.
Process Evaluation: Participate in ongoing evaluation of compliance processes and procedures to identify opportunities for improvement. Recommend and implement best practices to enhance efficiency and effectiveness in managing student compliance.
Feedback Mechanism: Establish a feedback loop with students and faculty to gather insights on compliance processes. Use this information to refine procedures and ensure they meet the needs of all stakeholders.