Clinical Nurse Manager

Appalachian Regional Healthcare, Inc.•Middlesborough, KY

About The Position

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high-quality, patient-centered care and coordinates all functions in the unit or department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serves as a resource for staff, and models commitment to the organization’s vision, mission, and values to support patient experience, clinical outcomes, and departmental performance. The CNM provides feedback and coaching to staff, recognizes their contributions, and fosters a high-performance culture.

Requirements

  • Associate’s degree in Nursing.
  • At least one year of clinical nursing experience.
  • Demonstrated leadership abilities.
  • Knowledge of general nursing principles, practices, and patient care skills.
  • Knowledge of organizational functions, policies, procedures, and regulations.
  • Technical knowledge and clinical skills applicable to the assigned practice area.
  • Ability to communicate and collaborate effectively with patients, families, physicians, and healthcare team members.
  • Strong critical-thinking, problem-solving, and decision-making skills.
  • Current Registered Nurse licensure in Kentucky or West Virginia, based on legal state of residence.
  • Basic Life Support (BLS) certification.
  • For Emergency Department, Critical Care, Operating Room, and Specialty Areas/Units: Advanced Cardiac Life Support (ACLS) certification within six months of hire.
  • For Emergency Department, Operating Room, and Pediatric Medical-Surgical units: Pediatric Advanced Life Support (PALS) certification within six months of hire.
  • For Maternal/Child units: Neonatal Resuscitation Program (NRP) and AWHONN Fetal Monitoring certification within six months of hire.
  • For Emergency Department staff: Trauma Nursing Core Course (TNCC) certification within six months of hire.
  • De-Escalation Training within six months of hire for all units.

Nice To Haves

  • Bachelor’s degree in Nursing.
  • Two years of clinical nursing experience.
  • Professional Nursing Certification.

Responsibilities

  • Ensure clinical assignments are based on patient care needs and demonstrated staff competencies.
  • Assist with patient admissions and discharges to promote efficient throughput and high-quality, patient-centered care.
  • Participate in ongoing assessment and evaluation of patient care services in collaboration with the management team.
  • Collaborate with subject matter experts and departmental leaders to foster teamwork, quality outcomes, and exceptional service.
  • Support a patient-first philosophy and participate in service recovery when needed.
  • Support initiatives to improve employee and patient engagement, including nurse leader rounding, employee rounding, hourly rounding, bedside shift reporting, and other nursing strategies.
  • Assist in interviewing, selecting, onboarding, and training new staff.
  • Recommend and implement actions related to staff development, conflict resolution, policy compliance, performance evaluations, and disciplinary processes.
  • Assist with staff scheduling and labor resource management according to patient care needs and productivity standards.
  • Support inventory control and assist with management of departmental supplies and equipment.
  • Collaborate with physicians and other healthcare team members to coordinate patient care activities.
  • Demonstrate leadership, initiative, and sound judgment when independent decision-making is needed.
  • Recognize and promptly escalate issues related to regulatory requirements, policies, and procedures.
  • Perform other duties as assigned.
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