Clinical Nurse Manager

WelbeHealth•San Bernardino, CA

About The Position

WelbeHealth PACE helps seniors remain in their homes and communities by providing comprehensive medical care and community-based services. Under the direction of the Clinical Nurse Director (CND), the Clinical Nurse Manager organizes and directs day-to-day clinic operations, supervises clinic staff, and coordinates workflows to ensure services are delivered effectively. The role calls for expertise in people development and management, as well as RN-level nursing care. It offers a consistent Monday-through-Friday schedule, without weekends, nights, or on-call duties, and the opportunity to observe participant outcomes over time. The Clinical Nurse Manager operates a safe, well-equipped, high-performing clinic; leads and develops clinic team members; evaluates data and care delivery processes; and supports quality, coordination, and compliance. The role includes leading clinical and nursing elements of CMS/DHCS audit reviews and monitoring corrective action plans. The position requires an unencumbered state RN license and at least two years of experience overseeing an ambulatory clinic operation or equivalent nursing leadership in a high-volume outpatient setting, as well as two years of clinical experience with a frail or elderly population. A bachelor's degree in nursing or a relevant healthcare field is preferred, though professional experience may substitute. CPR and First Aid certification must be obtained within 180 days of hire and maintained; certification at hire is preferred.

Requirements

  • Unencumbered registered nurse (RN) state license.
  • At least two years of experience overseeing an ambulatory clinic operation with RN, LVN, and MA staff; equivalent nursing leadership experience in a high-volume outpatient setting may be substituted.
  • At least two years of clinical experience with a frail or elderly population.
  • Obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter.

Nice To Haves

  • Bachelor's degree in nursing or a relevant healthcare field; professional experience may be substituted.
  • CPR and First Aid certification upon hire.
  • Outpatient or clinical experience.

Responsibilities

  • Operate a high-performing, well-equipped, and safe clinic, ensuring efficient workflows, clarity, and protocols.
  • Hire, retain, coach, develop, and supervise RN Case Managers, Clinic RNs, Medical Assistants, and other clinic team members, and support their engagement and well-being.
  • Analyze data to identify trends, strengths, weaknesses, and opportunities; conduct root cause analyses; evaluate care delivery processes; and recommend strategies, workflows, and policies to the CND to improve clinic operations.
  • Ensure nursing and clinic staff accurately deliver and document interventions specified in participant care plans, including responding promptly to physician orders, completing assessments, and participating in care planning.
  • Evaluate the quality and effectiveness of care coordination and services with Medical Practice leadership, Providers, Case Managers, and other relevant interdisciplinary team members.
  • Lead clinical and nursing elements of CMS/DHCS audit reviews in collaboration with the CND and Quality Improvement Director.
  • Develop and monitor corrective action plans to ensure ongoing compliance.

Benefits

  • Medical, dental, and vision insurance coverage.
  • 17 days of personal time off (PTO), 12 observed holidays annually, and 6 sick days.
  • 401(k) savings plan with employer match.
  • Base pay plus bonus.
  • Additional benefits as part of a comprehensive total rewards package.
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