Clinical Nurse Coordinator - Lymphoma Care Neighborhood

Fred Hutchinson Cancer Center•Seattle, WA

5d•Onsite

About The Position

Fred Hutchinson Cancer Center is seeking a Clinical Nurse Coordinator to provide clinical support to medical providers and care management for a panel of patients. As the primary point of contact for complex outpatients, the coordinator promotes continuity of care through nursing assessments, triage, patient education, and coordination with a multidisciplinary team. The position is full-time, 1.0 FTE (40 hours per week), onsite at the South Lake Union location. The schedule may vary and is generally Monday through Friday, 8:00 a.m. to 4:30 p.m. The role includes direct and indirect patient care, clinic teamwork, and professional development. Responsibilities include educating patients and caregivers, triaging symptoms by telephone and email, coordinating care and follow-up, supporting in-clinic procedures, reviewing results, managing prescriptions and patient inquiries, arranging referrals and outside care, and documenting nursing activities. The coordinator also collaborates with providers, research staff, infusion nurses, ancillary services, and other care teams to address patient needs and maintain continuity across Fred Hutch sites.

Requirements

Graduation from an accredited school of nursing.
Current Washington State Registered Nurse Multistate License (MSL), or a current MSL from another state with the ability to update to an MSL with Washington as the Primary State of Residence within 60 days of hire; this requirement may be waived in specific circumstances subject to approval.
Current BLS AHA Health Provider Card or equivalent course, such as American Red Cross, with renewal required every two years.
Ability to demonstrate critical thinking, including analyzing, applying standards, discriminating, seeking information, reasoning logically, predicting, and transforming knowledge.
Ability to develop clinical judgment.
Time-management skills and ability to organize and manage tasks independently.
Ability to communicate effectively by observing and listening for cues, asking open-ended questions, exploring and clarifying cues, using pauses, and screening responses.
Effective listening skills, including reflecting, acknowledging, summarizing, empathizing, and paraphrasing.
Ability to provide information effectively by checking existing knowledge, giving small amounts of information in clear terms, avoiding jargon and unnecessary detail, checking understanding, and pausing for responses.
Additional certification may be required depending on the department.

Nice To Haves

BSN-prepared nurse.
OCN (Oncology Certified Nurse) or BMT RN.
Two years of oncology nursing experience.
Previous telephone triage experience.
Previous outpatient clinic experience.
Takes initiative.
Good communication skills.
Skilled at multitasking and organization.

Responsibilities

Assess patients’ physical, emotional, social, and spiritual needs and evaluate their adaptation to health changes.
Develop, implement, evaluate, and modify plans of care based on patients’ diseases, symptoms, and treatment responses.
Educate patients, families, and caregivers about disease processes, treatment, side effects, symptom management, and rehabilitation services.
Triage patient symptoms and inquiries by telephone, email, MyChart, and phone.
Provide patient follow-up and care coordination, including post-procedure follow-up and medication side-effect support.
Orient new patients to the service line and provide caregiver support.
Assist with in-clinic procedures, including setup, consent, time out, and patient positioning.
Assess the need for supportive care resources and coordinate supportive care referrals.
Manage prescription refills, medication questions, and result reviews.
Coordinate outside clinical care, external referrals, and continuity of care with outside providers.
Collaborate with research teams for patients participating in trials.
Place physiatry return orders and supportive care referral orders as directed by a physician.
Coordinate laboratory tests and notify patients of results.
Coordinate with supportive care and medical care teams across Fred Hutch sites.
Manage Epic Rehab Medicine Clinical Support InBasket inquiries from patients, staff, and other providers.
Coordinate care with ancillary services and delegate tasks to appropriate team members.
Coordinate patient schedules with the clinic team and collaborate with infusion nurses and other care team members.
Attend regular meetings with provider and nursing teams and manage or escalate clinic issues in real time.
Document nursing care accurately and promptly and uphold patient privacy rights.
Participate in continuing education, departmental projects, and committees.
Integrate research and evidence-based knowledge into clinical practice.
Refer patients, families, and caregivers to appropriate clinical resources and professionals, such as social work, home health care, and clinical nutrition.

Benefits

Medical and vision coverage
Dental coverage
Flexible spending accounts
Life insurance
Disability coverage
Retirement benefits
Family life support
Employee assistance program
Onsite health clinic
Tuition reimbursement
Paid vacation (12–22 days per year)
Paid sick leave (12–25 days per year)
Paid holidays (13 days per year)
Paid parental leave (up to 4 weeks)
Potential eligibility for relocation assistance
Shift differentials and other pay premiums, including for advanced degrees, precepting, and certification