Clinical Navigator - FT Days | Luling LTACH/Rehab

PAM Health•Luling, TX

About The Position

The Clinical Navigator serves as the face of the hospital, supporting prospective patients and families by explaining the potential benefits and support available during a rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, and contributes to referral conversion by working with the business development team, admissions staff, nursing, and other internal and external partners. The position also analyzes referral and admission data, provides sales contacts, and offers feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction. The Clinical Navigator develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders. The position works under the direction of the Director of Business Development.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
At least two years of experience in the designated field of licensure.

Nice To Haves

A degree in a health-related field from an accredited college or university is preferred.
Prior marketing experience is preferred.
Prior rehabilitation or LTACH experience is preferred.

Responsibilities

Cultivate referral relationships and manage an assigned territory.
Complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Collaborate with business development team members, including the Admissions Manager and admissions staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders.

Benefits

Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
Comprehensive dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance benefits.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee bonus referral program.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Opportunities for professional growth through the Education Advancement Program.