Clinical Medical Assistant-Peds

Central Florida Health Care•Winter Haven, FL

About The Position

The Clinical Medical Assistant provides direct and indirect patient care in the clinic under the direction and supervision of the Nurse Manager. The role works collaboratively with the clinical team to support optimal patient health outcomes and requires strong teamwork and communication skills. The CMA performs clinical and administrative duties, follows CFHC policies and applicable regulations, maintains infection-control practices, and provides care appropriate to the age groups served. The position is non-exempt, supervises no personnel, and may include other reasonable related duties assigned by a supervisor.

Requirements

  • Graduate of a medical assistant program from an accredited school.
  • Hold current certification or registration through one of the following bodies and maintain it throughout employment: AAMA (CMA), AMT (RMA), AMCA (CMAC), NCCT (NCMA), or NHA (CCMA).
  • BLS certification.
  • Computer literacy.
  • Knowledge of medical information and techniques related to diagnosing and treating injuries, diseases, and deformities, including symptoms, treatment alternatives, drug properties and interactions, and preventive health measures.
  • Knowledge of medical recording and reporting techniques, including SOAP documentation.
  • Knowledge of assisting with diagnostic and treatment procedures, such as colposcopy, LEEP, and ultrasound.
  • Knowledge of patient teaching and education, including self-breast examination, prenatal instruction, self-blood-pressure monitoring, nutrition, infant care, and diabetes self-care.
  • Knowledge of patient examination procedures and general patient care and treatment procedures, equipment, rules, regulations, and ethics.
  • Ability to observe patients’ general physical condition and needs and know when to consult a physician about a patient’s emotional or physical condition.
  • Knowledge of aseptic and sterile techniques and infection-control techniques.
  • Knowledge of techniques for administering common medications, including immunizations, inoculations, and allergy injections using sterile technique, and knowledge of their side effects.
  • Ability to function with a high degree of independence while collaborating with other healthcare providers.
  • Commitment to service, quality, and departmental core values.
  • Ability to meet the role’s physical requirements, including standing or walking at least 80% of the time, independent mobility, and lifting as needed to assist and position patients, reposition equipment, and lift supplies.
  • Ability to adapt and function across varying workloads, patient acuity levels, worksites, and work shifts.
  • Must be able to perform essential job functions unaided or with a reasonable accommodation, as determined by the organization.

Nice To Haves

  • Experience preferred.

Responsibilities

  • Follow CFHC’s program philosophies, goals, objectives, policies, and procedures, as well as applicable state and federal regulations.
  • Perform medical assistant duties competently and comply with the Exposure Control Plan and universal precautions.
  • Participate in staff outreach and off-site healthcare programs as requested by the CCO or CEO, and represent CFHC in the community.
  • Report pertinent information or situations affecting patient care or CFHC liability to the CMO as needed.
  • Attend and participate in mandatory center-specific, corporate, and other designated meetings.
  • Work cooperatively with and support other members of the clinical team; maintain a neat and professional appearance.
  • Screen patients according to CFHC protocols, including obtaining height, weight, and vital signs and performing vision and hearing tests; perform other procedures as directed by the supervising clinician, Clinical Administrator, or Nurse Manager.
  • Accurately obtain patients’ medical histories and document care in medical records according to CFHC policies and procedures.
  • Perform phlebotomy and finger sticks as permitted by training, and perform waived laboratory analyses such as urinalysis, pregnancy tests, and Hemocue testing.
  • Administer injections, including subcutaneous, intramuscular, and intradermal injections, and prepare and administer medications as directed by a provider.
  • Perform ordered procedures such as EKGs, nebulizer treatments, and ear lavage.
  • Counsel patients according to treatment plans, including on diet, exercise, and medication.
  • Understand emergency protocols and respond accordingly.
  • Maintain exam rooms and work areas by stocking, organizing, cleaning, and disinfecting exam tables between patients according to infection-control policy.
  • Maintain infection control, including sterilizing instruments and disposing of needles appropriately.
  • Make, cancel, and reschedule appointments in the computer appointment system; follow up on appointments, assess patient compliance, and contact patients to reschedule according to the no-show policy.
  • Assist with referrals to outside services or providers and follow up on patient referrals.
  • Complete duties and competencies in a manner appropriate to the ages of the patients receiving care.
  • Carry out other reasonable related duties assigned by a supervisor or activities deemed appropriate by the CMO or CEO.

Benefits

  • Competitive salary.
  • Federal Public Service Loan Forgiveness eligibility information: 10-year commitment and 120 loan payments, after which remaining qualifying loan balance is forgiven.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Pharmacy benefits.
  • Employer-paid long-term disability insurance.
  • Employer-paid life insurance equal to one times annual salary.
  • Voluntary short-term disability insurance.
  • Additional life and dependent life insurance options.
  • Malpractice insurance.
  • Paid time off: 4.4 weeks per year, prorated.
  • 9.5 paid holidays per year.
  • Paid birthday holiday.
  • CME reimbursement.
  • 401(k) retirement plan after one year of service, with matching contributions.
  • Staff productivity is recognized and rewarded.
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