Clinical Market Leader

Lexington Assisted Living•Tempe, AZ

About The Position

Pinnacle Service Center is seeking an experienced and inspirational Clinical Market Leader to coach, mentor, and partner with community leadership teams throughout Arizona. The role influences resident care quality and supports the growth and development of current and future Wellness Leaders. Working alongside Executive Directors and Wellness Leaders, the Clinical Market Leader helps build high-performing teams, strengthen clinical excellence, and foster accountability, learning, and continuous improvement. The position provides leadership and guidance for programs, policies, and practices that support exceptional care in accordance with community policies and state regulations.

Requirements

Current unencumbered Registered Nurse license.
CPR certification.
At least five years of senior living experience.
Valid driver's license and favorable driving history.
Ability to travel across Arizona at least 60% of the time.
Demonstrated understanding of applicable regulatory requirements and commitment to developing expertise in senior living regulations, best practices, and compliance standards.
Ability to educate, coach, and guide community leaders in maintaining regulatory excellence.
Strong coaching, mentoring, and development skills, including the ability to inspire confidence, promote accountability, and cultivate future leaders.
Strong customer service focus and compassionate, empathetic interactions.
Effective oral and written communication skills.
Basic computer skills, including email.
Strong organization and ability to manage multiple priorities.
Adaptability, flexibility, self-motivation, and ability to work independently and collaboratively.
Demonstrated problem-solving ability.

Responsibilities

Provide leadership and guidance in establishing programs, policies, and practices that ensure exceptional care in accordance with community policies and state regulations.
Contribute clinical and leadership input to strategic planning and market initiatives.
Maintain knowledge of current assisted living regulations and ensure compliance with company and pharmacy policies and procedures and state and federal regulations.
Educate and assist local Wellness Leaders in maintaining survey readiness, provide on-site support during state visits, and assist with Plans of Correction.
Identify improvement opportunities in community Wellness Departments through frequent visits and communicate findings to the Executive Director and Wellness Leader.
Partner in recruiting, selecting, onboarding, coaching, and developing Wellness Leaders.
Mentor and support leadership development, succession planning, professional development, and individualized growth opportunities for current and emerging leaders.
Conduct mock surveys of all Wellness Departments in assigned communities at least annually.
Perform general nursing duties as necessary.
Champion market-wide leadership development by identifying high-potential talent and creating opportunities for emerging leaders to expand their skills and responsibilities.
Perform other related duties necessary to meet community and market needs.