Clinical Market Leader

Pinnacle Senior Living•Tucson, AZ

About The Position

Pinnacle Service Center is seeking an experienced and inspirational Clinical Market Leader to coach, mentor, and partner with community leadership teams throughout Arizona. The role influences resident care quality and supports the growth and development of current and future Wellness Leaders. Working alongside Executive Directors and Wellness Leaders, the Clinical Market Leader builds high-performing teams, cultivates leadership talent, strengthens clinical excellence, and promotes accountability, learning, and continuous improvement. The position supports communities in achieving excellence in resident care, regulatory compliance, and operational performance.

Requirements

Current unencumbered Registered Nurse license.
CPR certification.
At least five years of senior living experience.
Valid driver license and favorable driving history.
Expected to travel across Arizona at least 60% of the time.
Demonstrated understanding of applicable regulatory requirements and commitment to developing expertise in senior living regulations, best practices, and compliance standards.
Ability to educate, coach, and guide community leaders in maintaining regulatory excellence.
Effective oral and written communication skills and basic computer skills, including email.
Ability to manage multiple priorities; highly organized, adaptable, and flexible.
Self-supervising and self-motivating, with willingness to collaborate and work as a team member.
Demonstrated problem-solving ability.
Passion and demonstrated ability to coach, mentor, inspire confidence, promote accountability, and develop future organizational leaders.
Strong customer service focus and compassionate, empathetic personal interactions.

Responsibilities

Provide leadership and guidance in establishing programs, policies, and practices that ensure communities provide exceptional care in accordance with community policies and state regulations.
Participate in strategic planning and development of market initiatives, providing clinical and leadership input.
Maintain knowledge of current assisted living regulations and ensure compliance with company and pharmacy policies and procedures and state and federal regulations.
Educate and assist Wellness Leaders in maintaining survey readiness; provide on-site support during state visits and assist with Plans of Correction.
Identify improvement opportunities in community Wellness Departments through frequent visits and communicate findings to the Executive Director and Wellness Leader.
Partner in recruiting, selecting, onboarding, coaching, and developing Wellness Leaders.
Mentor and support leadership development, succession planning, and individualized growth opportunities for current and emerging leaders.
Conduct mock surveys of all Wellness Departments in assigned communities at least annually.
Perform general nursing duties as necessary.
Champion leadership development across the market by identifying high-potential talent and creating opportunities for emerging leaders to grow their skills and responsibilities.
Perform other related duties as necessary to meet community and market needs.