Clinical Manager

Care Synergy•Colorado Springs, CO

43d•$87,339 - $102,627•Onsite

About The Position

Pikes Peak Hospice & Palliative Care, named one of The Gazette’s Best Workplaces of 2025, is a trusted leader in compassionate end-of-life care. Our dedicated professionals provide exceptional support to every patient and family, and they stay because of our supportive culture, high clinical standards, and meaningful connections throughout the organization and community.

Requirements

RN license required.
Current Colorado RN license required.
Valid Colorado state driver’s license and automobile insurance.
Current CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates). CPR must be provided and/or obtained within 14 days of hire.

Nice To Haves

Bachelor’s degree in health care, business or related field. In lieu of Bachelor’s degree, relevant experience may be considered.
Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred).

Responsibilities

Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group (IDT/IDG).
Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).
Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records.
Oversees and monitors their teams’ EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.
Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction. Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.
Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship. Responsible for ensuring appropriate team/patient staffing ratios are maintained.
Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.
Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.
Monitors and enforces compliance with all regulatory agencies governing patient care.
Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.
Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.
Partners with the Finance Department to ensure the billing process is accurate and timely.

Benefits

Two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
Employer pays over 90% of employee medical premium in some plans
Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
Healthcare Benefits are effective on the 1st of the month following date of hire
Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
Seven Paid Holidays with an additional Floating Holiday
403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
Company-Paid Life and AD&D Insurance
Career & Logo wear
Education Reimbursement Program
Clinical Career Ladders
Certification Pay
Generous Discover-a-Star Team Member Referral Program
Team Member Service Awards
Early Wage Access
Legal and Identity Protection
Robust Leadership Development Training Programs
Mileage and Expense Reimbursement: Sixty-two and a half cents per mile