Clinical Manager

Iris Family Support Center•Fort Wayne, IN

160d•Onsite

About The Position

Providing ongoing supervision, direction and program implementation to a specialized team of Therapists and Family Engagement Specialists who are trained to serve comprehensive service lines, including: FCT (Family Centered Treatment), Family Preservation, and IFCS (Intensive Foster Care Services). This team is trained in various intervention programs utilizing evidence-based models for children and families at risk for or impacted by child abuse and neglect. This position ensures effective program outcomes, compliance with model fidelity, accreditation standards, court orders, and Department of Child Services service standards. Requires training and certification in evidence-based practices such as Family Centered Treatment, Trauma-Focused Cognitive Behavioral Therapy, Nurturing Parenting, Domestic Violence Services, Motivational Interviewing, Trauma Based Relational Therapy, and best practices in reunification. The role minimally understands the impact of face-to-face hours and outcomes on the agency budget. This is a leadership position expected to coach, develop, mentor, guide, support, and teach staff to instill Iris core values, beliefs, vision, and mission related to quality service to families, children, and colleagues.

Requirements

Leadership, emphasizing solid clinical direction
Team building skills are essential with multiple disciplines
Interpersonal Skills
Decision Making/Problem Solving
Conflict Management
Project Management
Possess the knowledge and ability to implement Trauma-Informed Practice, Culturally Competent Practice, Family Preservation and Safety
Possess the knowledge and ability to implement the Department of Child Services Practice Model
Personal Accountability
Ability to affect change utilizing data driven management processes
Ability to record, prepare and communicate appropriate reports
Customer Service Skills (internal and external customers), including effective communication skills
Minimum of 5 years of clinical oversight of child welfare programs, or clinical services.
Must possess a valid driver’s license and demonstrated safe driving record.
Master’s degree in social work, Psychology, Counseling or related human service field.
Possess Clinical Licensure in the State of Indiana: LMHC, LMFT, or LCSW

Nice To Haves

Completed Family Centered Treatment Supervisory certification within one year of employment.

Responsibilities

Oversight of the hiring, onboarding, and training of a high-performing specialized comprehensive team to serve comprehensive service lines to at-risk families and children.
Ensure certifications and licensing are in place in a timely manner for all staff.
Completed Family Centered Treatment Supervisory certification within one year of employment.
Oversight of specialized team in their day-to-day operations, ensuring quality services to all children and families, including staff delivering high-quality services at least 50% of the work week, maintaining compliance with all service standards (e.g., first face-to-face meeting, assessment timelines, progress note completion, treatment plan expectations, monthly reports), and ensuring fidelity to all evidenced-based practices.
Implement and oversee an on-call system to support comprehensive families during after-hours for emergency needs.
In collaboration with agency leaders, oversee program capacity to ensure budgetary expectations.
Oversee the implementation of effective tracking and monitoring systems to ensure compliance with program service standards, evidenced-based models, accreditation standards, agency performance quality improvement system, and best practices in intervention programs.
Ability to effectively collaborate and communicate with referral sources to ensure effective outcomes for children and families.
Provide a minimum of one hour of supervision each week to team members, ensuring documentation expectations are met for effective supervision.
Provide effective and timely feedback to support staff evaluation, development, and training activities.
Responsible for ensuring all outcomes for the program are obtained, per service standard (e.g., face-to-face within 24 hours of referral, 80% of families intact at service initiation remain intact; 67% of families reunified at end of service provision, 90% of families not subject to a new child abuse and neglect report).
Ability to effectively implement personnel policies and procedures as outlined in the agency policy manuals.
Work in tandem with agency and program leaders to complete an annual program evaluation of all programs to assist with annual planning.
Performs other duties as assigned.