Manager, Clinical

CCRM Fertility•Chicago, IL

15d•$120,000 - $157,000•Onsite

About The Position

CCRM Fertility is hiring a Clinical Manager for its Chicago Care Center. The role oversees daily operations, clinical departments, and staff, supporting safe, effective, compassionate, and patient-centered care. The Clinical Manager is responsible for staff training and development, performance management, quality assurance, patient safety and advocacy, and workflow coordination. This position reports to the Practice Administrator. The role operates in a professional office and clinical setting and routinely uses standard office equipment. The employee regularly communicates with others, frequently sits, occasionally stands or walks, and uses hands and arms for tasks such as grasping, typing, and reaching. Close visual acuity is required for activities including reviewing data, viewing a computer terminal, reading, and operating office equipment.

Requirements

Associate degree or higher in nursing.
Current Illinois Registered Nurse (RN) licensure.
Current ALS and BLS certifications.
At least 2 years of experience in Clinical Management or a Nurse Manager role.
Registered Nurse (RN).

Nice To Haves

At least 2 years of experience in Women's Health, Fertility, or OB/GYN.

Responsibilities

Coordinate and supervise clinical and surgical staff and operations.
Oversee Care Center operational flow and identify, communicate, and implement processes and training to improve patient care.
Organize and assign duties and responsibilities to the team.
Create staff schedules to provide physician coverage; coordinate staffing changes and requirements and provide updates as needed.
Monitor staff performance for accuracy, efficiency, and timeliness.
Review and approve staff timecards and PTO requests; monitor attendance and overtime; counsel staff as needed.
Ensure high-quality patient care, patient and staff interactions, and patient satisfaction; document discrepancies as directed.
Keep protocols and procedures up to date and communicate them to the team; provide training as needed.
Provide verbal and written staff performance evaluations annually or as needed.
Maintain adequate clinical supplies, identify needs for new products, ensure purchases are cost-effective and within budget, and submit receipts for timely payment.
Ensure equipment is in working order, schedule annual maintenance, and contact vendors for repairs.
Orient new staff to back-office operations, procedures, and equipment.
Assist providers as needed to maintain patient flow and provide coverage during staffing shortages.
Conduct monthly staff meetings to provide training and updates.
Perform other assigned duties.

Benefits

Generous paid time off and paid holidays
Medical, dental, and vision insurance
Health benefits eligibility beginning the first day of the month following the start date
401(k) plan with company match, beginning the first of the month following 2 months of service
Basic and supplemental life insurance
Employee Assistance Program (EAP)
Short-term disability
Flexible spending accounts, including dependent care and commuter benefits
Health Savings Account
CCRM-paid family medical leave, eligible after 1 year
Supplemental options including critical illness, hospital indemnity, and accident coverage
Professional development, job training, and cross-training opportunities
Bonus potential